Ask the EEOC | Questions From the Front Lines

If a harassment claim includes a series of events, how do you pinpoint the incident date?See the Answer

Fair Practice | How-To's for Navigating the EEO Landscape

Knowledgeable and Confident Supervisors Can Tackle Even the Toughest SituationsRead More

Best Practice for EEO Case Managers

Welcome to the EEO Case Management Center - a resource for EEO practitioners. 

In the EEO blog you will find answers to commonly asked questions along with articles on best practices, amongst other things. We would also encourage you to explore the icomplaints, entellidoc integration and EEO case management sections for information on how to get the most out of icomplaints. Lastly, in the Training and Resources sections there is a wealth of information on opportunities to get together with and learn from the MicroPact EEO experts. If there is something that you would like to see added to this section, please let us know.

Save the Date: MicroPact’s 11th Annual 462 Symposium

October 2013 will bring a major change in how agencies submit their EEOC Form 462 Reports. By attending MicroPact's 462 Symposium, you can ensure you have the training needed to make the most of the change. Save the date for the symposium on September 5 at the Marriott Wardman Park, Washington, D.C.

Dale Bird icomplaints Certification

Advance Your EEO Career with icomplaints Certification

MicroPact is pleased to announce our icomplaints certification program. This five-course suite of classes enables EEO professionals to obtain formal certification with icomplaints, the software that manages over 95% of EEO claims across the federal government. These certifications are a valuable professional credential that you can add to your resume, demonstrating that you have the critical skills needed to manage and report on the EEO process using icomplaints.

Review Fair Practice series

Fair Practice

How-To's for Navigating the EEO Landscape

If you subscribe to our newsletter you have probably seen our Fair Practice articles. The Fair Practice series was the brainchild of Carl D. Moore, Esq., a Senior Consultant with NewPoint Strategies, a MicroPact Partner. He is also the author of TRUST: Short-Circuit the Hardwiring, a book about EEO law and building trusting workplace relationships in order to avoid complaints, grievances and lawsuits.

The Impact of icomplaints at the US Navy

Inquiries and Performance Data handled in a fraction of the previous time.

A mountain of manual paperwork was leaving the Navy high and dry in managing workforce complaints-until icomplaints was launched.

Learn more.

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