Getting on Track

Bringing entellitrak on board at your organization is easy from day one:

Pre-configured installation (30-60 days):

  • Following contract approval, your organization is assigned a dedicated MicroPact implementation team and project manager
  • At an initial kickoff meeting, your project manager will present for your review a draft project plan outlining all phases of the implementation, including responsibilities, milestones and dates.
  • MicroPact analysts assemble, review, and document all requirements, including business rules, hierarchy information, and roles.
  • After all requirements are finalized, your MicroPact team will configure the entellitrak edition based upon documented requirements
  • Your MicroPact team guides you through User Acceptance testing, and refinements if necessary.
  • User and administrative training is provided to your organization.
  • MicroPact provides ongoing support deploying to production

Complete configuration (60-90 days):

Steps to full configuration are identical to those of the pre-configuration process, with the added advantage of integrating your organization's data elements, terminology, and user interfaces in the configuration.

More Information

entellitrak Brochure (PDF, 44K)

Case Studies

CSX Case StudyHow a leading transportation giant got back on track after losing momentum in case management.

"We compared the benefits of updating our in-house system versus choosing an outside vendor. We chose entellitrak Labor Relations because it is able to track all of the information related to grievances, from start to finish. It gave us what we needed in one complete package."

Meg Sacks
Manager, CSX.

Seeing is believing Call us today for a demo 703.709.6110