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Training that boosts your performance, support that keeps you at your peak.

Completing your installation of entellitrak is just the start of MicroPact’s partnership with you. Our BPM software training and support help you realize the highest level of performance—not only while using the software, but in becoming a better manager.

Our business process management training, complete with customized guides, reflects your products and business processes. Your options include:

  • Training at our Corporate Training Center, just minutes from Dulles International Airport, or at your location.
  • Functional user training tailored to your entellitrak configuration and business processes, as well as organization-specific user guides so you’ll be ready to reap the benefits of entellitrak as soon as possible.
  • Basic technical training, from simple site design and construction to administrative and security functions.
  • Advanced technical training in three modules – architecture, scripting, and reporting – so that your own development team can take full advantage of entellitrak’s open architecture BPM capabilities

Keep up the good work with our Support and Maintenance Program

Take advantage of two free software upgrades a year, user group forums, and access to our toll-free help desk 8 a.m. – 8 p.m. EST. You also may invest in additional levels of support.

More Information

entellitrak Brochure (PDF, 44K)

Case Studies

CSX Case StudyHow a leading transportation giant got back on track after losing momentum in case management.

"We compared the benefits of updating our in-house system versus choosing an outside vendor. We chose entellitrak Labor Relations because it is able to track all of the information related to grievances, from start to finish. It gave us what we needed in one complete package."

Meg Sacks
Manager, CSX.

Seeing is believing Call us today for a demo 703.709.6110