Training & Support
Completing your installation of entellitrak is just the start of our partnership with you as a valued MicroPact customer. We offer a full range of training and support options to help you realize the highest levels of efficiency and performance with entellitrak.
Our training team can accommodate your organization's needs at our Corporate Training Center, located just minutes from Dulles International Airport. In addition, we can conduct on-site training at your organization's location.
entellitrak training choices include:
- Functional user training tailored to your products and business processes, as well as organization-specific user guides.
- Administrative training for users and management
- Configuration training
- Development training for IT specialists or analysts
entellitrak Support and Maintenance Program
The entellitrak Support and Maintenance Program offers the advantages of two free software upgrades a year, user-group forums, and access to a toll-free help desk 8AM-8PM EST. Customers can also choose to purchase additional levels of support.