Best-of-Class Technology
icomplaints is a proven high-performance case management solution that supports even the largest organizations effortlessly. Delivering return on investment from the start, a full life-cycle icomplaints implementation (including requirements, configuration, testing, training, and deployment) can be completed in 30 days or less.
In addition, icomplaints offers:
- Turn-key solution – icomplaints provides a complete preconfigured system for effectively managing all aspects of the EEO case management process, with a number of user self-service features, online help, and minimum system maintenance.
- Low-impact installation – icomplaints’ web-based thin client eliminates the need for time-consuming software installation. And with all processing done on the server, browser incompatibility issues are minimized.
- Platform independence – icomplaints is designed to appeal to the broadest spectrum of enterprise environments through OS, database, and application server independence.
- Java environment – Developed in J2EE, icomplaints runs effectively in your application server, without the need of additional software.
- High security standards - icomplaints meets rigorous Federal security standards and permits the use of SSL.