EEO / General Counsel

As the “ultimate dispute resolution case management system”, the ADR Software is designed to track, manage and report on all ADR matters. Track cases as they are received from various agency offices, manage and follow the steps associated with the resolution process and report on the status of one or several cases. In addition, determine the efficiency and effectiveness of the staff through standard management reports. Extremely user-friendly, ADR Software is the trouble-free solution for ADR professionals.

A complement to its sister software icomplaints, the CR Software assists Equal Opportunity and Civil Rights professionals with the management of cases pertaining to Civil Rights statutes, including, but not limited to Title VI, Title IX, and Section 504. Through well-defined data entry fields and easy-to-use navigational tools, professionals can manage Civil Rights cases from intake to compliance. The CR Software comes equipped with standard management reports, as well as an ad hoc reporting tool that allows managers to generate various reports at the click of a mouse.

The EEO Software collects, manages and reports on all required data for EEO cases from the informal EEO Counseling and/or Alternative Dispute Resolution (ADR) stages through acceptance, investigation, hearing, and final agency decision. The software tracks timelines, informal and formal monetary and non-monetary awards, attorneys' fees, issues, bases, resources, applicable legal statutes, etc. The software generates automatic event-related messages, based on a schedule or calendar of processing events, to alert EEO staff regarding missed or late events. The solution has the capability of generating the EEOC Form 462, as well as the data and reports required by the No FEAR Act.

The GC Software was developed to satisfy the Office of General Counsel’s (OGC) individual case tracking and reporting needs. Manage case activities, case contacts, pending case dates, case results and billable time through the system’s extensive functionality. In addition, access instantaneous reports relating to General Counsel billable activities and case progressions. The GC Software brings a collaborative environment to the OGC, permitting multiple team members to view selected case details and documentation stored within the system, making the GC Software a market-leading solution.

Dubbed the “true management solution for Federal Labor Relations offices,” the LR Software will track grievance data relating to Labor Relations and Employee Relations, including bargaining units and agreements, from beginning to end. To complement it's tracking capabilities, the LR Software comes ready with an ad hoc reporting module to assist Labor Relations and Employee Relations professionals with the development of required reports, including daily activity and status reports and data trend analysis reports. The LR Software is so flexible that any organization's workflow and process model can easily be replicated within the system.

The RA Software is focused on increasing the efficiency of processing reasonable accommodation requests through effective tracking, managing, and reporting. Professionals will thrive with this easy-to-use tool constructed to assist in the processing of requests in compliance with the Rehabilitation Act of 1973. Take control of your processes and productivity with the RA Software – incorporate your business rules, generate the most essential reports, and complete requests with speed.

Developed to benefit workers’ compensation specialists, the WC Software is a profound and efficient tool for managing and administering workers’ compensation claims. Mirroring the way your office manages and processes claims, the WC Software will track claims from first report all the way through closure. The WC Software will allow your office to gain valuable insight into the progress and success of your program and processes.