MicroPact Blog

All MicroPact Blog Posts from 2012

You Probably Don't Have Big Data

Unless you're dealing with petabytes and exabytes, you probably just have "large data"

December 28, 2012 | Case Management/BPM

While big data is a growing phenomenon and a fascinating new business challenge, it is still relatively rare. My guess is that 99% of businesses will never have a “BIG” data set. Much of the buzz about big data is coming from folks who haven't had a solid foundational primer on the subject. Chances are, you probably don’t have big data. Read More

Steve Gaitten's avatar

Steve Gaitten

MicroPact 2012 Year in Review

Sandra Levy, Director Legal Services

December 27, 2012 | Inside MicroPact

As part of our retrospective of 2012, Sandra Levy, MicroPact's Director of Legal Services, shares her experience in establishing a brand new role at MicroPact and makes some bold predictions for 2013. Read More

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Sandra Levy

MicroPact 2012 Year in Review

Rebecca Leeds, Controller

December 27, 2012

As part of our retrospective of 2012, Rebecca Leeds, MicroPact's Controller, shares with us the accomplishments of the accounting department and company as a whole. Read More

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Rebecca Leeds

Meet Dion Trahan, Director of Healthcare Solutions at MicroPact

December 17, 2012 | Inside MicroPact

In our ongoing series of employee profiles, we introduce you to Dion Strahan, Director, Healthcare Solutions at MicroPact. He's a veteran, a graduate of The Citadel, a lawyer, a Brazilian, and quite possibly the most dynamic new leader at MicroPact. Read More

entellitrak's Most Powerful Feature – Versatility

A Tech Writer’s Perspective

December 11, 2012 | Case Management/BPM

Over the last 15 years, I’ve worked for several companies who have produced case management and business process management (BPM) software, but entellitrak most configurable tracking and managing software I’ve ever seen. Read More

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Scott Hicks

What is BPM? What is Case Management? Part III

Business Process and Case Management Modeling

December 6, 2012 | Case Management/BPMOpen Architecture

In this the third installment exploring what business process management (BPM) and case management are, both as a discipline and as a technology, we’re going to take a look at how systems are modeled and the technologies that we employ to do that modeling. Read More

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Bob Ragsdale

Winning Business with Quality Partnerships

Partnering Plays a Vital Role in Achieving Corporate Growth

December 5, 2012 | Case Management/BPM

Joanna Williamson provides insight on the importance of building relationships with quality partners. Read More

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Joanna Williamson

When Process Gets in the Way of Progress

A Hospital Visit Provides a Primer on Business Process Improvement

December 5, 2012 | Case Management/BPM

I had the unfortunate experience of accompanying my son to the doctor for his injured thumb recently.  Diagnosis - fracture at the growth plate and a cast for 4 weeks.  Luckily for us (how naïve), the medical facility had just installed a “new, paperless system”.  The ironic part here is that the “paperless” process added about an hour to our experience Read More

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Paul Blamer

entellitrak – A Case Management Platform

Case Management is the science of tracking things

December 4, 2012 | Case Management/BPM

Said as simply as possible, case management is the process of tracking things.  Those things can be almost anything… a patient, a contract, a support request, a legal inquiry, a new employee, a complaint, etc. etc.  But keep in mind that case management as a technique is not limited to things we commonly refer to as cases (e.g. a patient file, a lawsuit, or an investigation). Read More

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Steve Gaitten

Avoiding Liabilities: Understanding the Rehabilitation Act

Why education and training are essential in helping to ensure “Reasonable Accommodation”

December 3, 2012 | Fair Practice

This month we examine how lack of training and understanding of the Rehabilitation Act can cost agencies. Read More

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Carl Moore

MicroPact and IntelliDyne Form Strategic Alliance for Public Sector Market

Partnership will focus on federal customers and expand upon solution offerings

December 2, 2012 | Company News

MicroPact and IntelliDyne announced today a strategic alliance that combines MicroPact’s excellence in case and business process management (BPM) software development with IntelliDyne’s market-leading IT consulting services. Read More

entellitrak and entellidoc - An Efficient Legal Matter Management Solution

MicroPact's Legal Department Uses entellitrak to Manage All Inquiries for Legal Services

November 27, 2012 | Inside MicroPactCase Management/BPMDocument Management

MicroPact's Legal Department is kicking off a project to design and deploy a Legal Matter Management Solution utilizing our own entellitrak software. Read More

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Sandra Levy

MicroPact Volunteers at SOME

Lending a hand to a local charity

November 26, 2012 | Inside MicroPact

Last week the Community Service Committee and a group of volunteers went down to DC and worked with the organization SOME (So Others Might Eat). SOME is a community-based organization that exists to help the poor and homeless in DC by providing a variety of services for these folks. Read More

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Kris Finnigan

Love the One You're With

Meet Jack Frost, MicroPact's New Vice President of Healthcare Solutions

November 20, 2012 | Inside MicroPact

In my new role as Vice President, Health Care Solutions, I'll be working directly with customers and partners to introduce entellitrak and demonstrate the incredible power of this platform. Read More

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Jack Frost

Demystifying Going Digital Roundtable Sponsored by MicroPact

Discussion Reflected on the Changing Aspects of How Marketers Can Reach Target Audiences

November 20, 2012 | Company News

Last week WashingtonExec held its 6th Marketing and Communications Executive Dinner in Tysons Corner. Over 25 Marketing and Communications Executives from the federal contracting industry were in attendance. Read More

Kansas Selects Iron Data To Implement Veteran Affairs System

November 19, 2012 | Company News

he Kansas Commission on Veterans’ Affairs (KCVA) has awarded a contract to Iron Data to implement its Veteran Affairs System which leverages Iron Data's integrated Intelligent Case Manager (ICM) solution. Read More

MicroPact Hires Two New Executives for Expanding Healthcare Program

Jack Frost and Dion Trahan to focus on entellitrak’s presence in healthcare market

November 19, 2012 | Company News

MicroPact, a leader in the development of case management and business process management (BPM) software, announced today the appointment of Jack Frost as Vice President, Healthcare Solutions and Dion Trahan as Director, Healthcare Solutions. Read More

Stacy Zelensky Named MicroPact's Q3 MVP

Hard Work Gets Recognized at MicroPact

November 15, 2012 | Inside MicroPact

Stacy Zelensky, Contracts Administrator, has been voted MVP for Q3 by her peers. Read More

Case Management vs. Business Process Management

Taking a Gridlock Approach

November 15, 2012 | Case Management/BPM

My goal here is to shed light on two technology domains within the field of business applications - Business Process Management (BPM) and Case Management. You may already know about these fields or have come across these terms as part of your work. You can actually find thousands of articles online and possibly hundreds of vendors serving these technology domains. My effort here is to present a slightly different approach in explaining these complex areas and also highlight some of the limitations of one over another. Read More

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Sandeep Khare

MicroPact EVP & CTO, Mike Cerniglia to Speak on MoDevEast Panel

Event Will Be Held on November 30th, 2012 in McLean, VA

November 14, 2012 | EventsMobile

Later this month, on Friday, November 30th, MicroPact’s EVP & CTO, Mike Cerniglia will be joining a panel discussion at MoDevEast 2012 titled Product Modernization – Shifting Your Product Base to Meet the Needs of Mobile Customers. In addition, Cerniglia and the other panelists will discuss the key strategies involved with application development and essential questions that should be asked before getting started. Read More

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Daniele Gomes

Bikes, Bourbon and BPM

November 5, 2012 | Inside MicroPact

My uncle John is the sort of guy who comes by his mistrust of the government honestly.  He grew up in at the tail end of the counterculture, rode in a motorcycle gang, and hopped from city to city getting odd jobs as balloon clowns and bike couriers. Then he decided to get a haircut and get a real job and worked his way through med school, becoming a respected anesthesiologist in Kansas City.  In many ways he embodies the American ideal of pulling yourself up by your own bootstraps, working hard and applying intellect and talent to carve out your little piece of the American dream.  Read More

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Mark Hubbard

MicroPact and ASM Research Announce Strategic Partnership

Partnership will expand presence within the federal government

November 4, 2012 | Company News

MicroPact and ASM Research, Inc. (ASM) today announced a strategic partnership that combines MicroPact’s excellence in case and business process management (BPM) software development with ASM’s more than 30-year history as a leading solutions integrator. The partnership will strengthen the service and software offerings of both companies to the federal government, a market in which the two companies have extensive experience. Read More

New Drivers of the IT Landscape

Social, Mobile, Cloud, Information

November 2, 2012 | Case Management/BPMMobile

Information Technology is on the cusp of a revolution not seen since the days when the Internet started becoming the dominant channel for information exchange and communication in the 1990s. The advent of the Internet gave rise to rapid innovation and brought forth business models which stirred the foundation of traditional brick & mortar companies. Something similar has begun to happen in the last few years and this time the change is coming with the convergence of four domains, which Gartner calls “The Nexus of Forces” Read More

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Sandeep Khare

Can a Responsible Management Official (RMO) decide if ADR is appropriate and also be the person with settlement authority?

Ask the EEOC - November 2012

November 1, 2012 | Ask the EEOC

Find out if it is appropriate for a Responsible Management Official (RMO) to take on both duties.

Jamie Price's avatar

Jamie Price

The Confidentiality of an Employee’s Medical Information

Fair Practice: Tips for Supervisors on Protecting Confidentiality

October 31, 2012 | EEOFair Practice

Supervisors are generally aware that an employee’s medical information is confidential. This, of course, means that anything the supervisor knows about an employee’s medical situation cannot be shared with other employees. Because of the sensitivity of this matter, there are a couple of situations a supervisor should be aware of in order to maintain the confidentiality of an employee’s medical information. Read More

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Carl Moore

My First Week @ MicroPact

Hurricanes, Halloween, and Jammie Pants—Oh My!

October 31, 2012 | Inside MicroPact

My first 8 days at MicroPact have been chock-full of excitement. We endured a severe hurricane in Virginia, celebrated Halloween with in-office trick or treating for the children of employees, and I spent time bonding with my new teammates—well, the ones who weren’t attending the Gartner Symposium ITxpo 2012 event in Orlando, anyway. Read More

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Laura Mayhew

Keeping IT Real at the Gartner Symposium ITxpo 2012

October 30, 2012 | EventsOpen Architecture

When my daughter learned to talk I taught her how to say “keep it real” when saying goodbye to people.  My main reasons for teaching her this was because I thought it was cute and it made people (ok, mostly me) laugh.  As she is approaching her fourth birthday she still occasionally parts with a “keep it real”.  It still makes me laugh and at times is a simple reminder to do just that. Read More

Gartner Symposium ITxpo 2012 - Breaking the Barriers to Enterprise BPM Success with Janelle Hill

How Social BPM can Transform Process Improvement

October 25, 2012 | EventsAnalystsSocial BPM

It is the last session of Gartner's Symposium ITxpo 2012, Analyst Janelle Hill is presenting on how to identify and overcome barriers to BPM success, I have heard whisperings of Social BPM, and I am on the edge of my seat. Read More

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Bob Ragsdale

What's a Tracking Inbox?

A core tool in entellitrak, of course.

October 25, 2012 | Training

Helen Pratt, MicroPact’s Training Manager, explains entellitrak Tracking Inboxes and why they’re so awesome. Read More

The Future Web

Are we ready for it?

October 25, 2012 | Inside MicroPact

Gene Phifer is a Vice President, Distinguished Analyst in Gartner Research. Mr. Phifer covers a broad set of Web and cloud-centric technologies, including Web architecture, intranets, extranets, e-business, portals, rich Internet applications, Web applications, cloud computing and software as a service. Keeping our products compatible with ever changing web standards and staying on top of the web related technologies and trends are part of our core product strategy. Read More

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Sandeep Khare

Gartner Symposium ITxpo 2012 - Mastermind Keynote Address by General Colin Powell

What I Learned Today from One of the Greatest Americans of Our Generation

October 24, 2012 | Events

I’m a cynical person.  I am not easily moved by feelings of patriotism or stories of heroism.  I’m quick to see the faults of even very accomplished people.  So when I tell you how moved and inspired I was by the keynote address of General Colin Powell this afternoon at Gartner Symposium 2012, please believe me that it was a very special moment.  A truly great man and a truly great American, opened up his heart to a crowd of 8,000 CIOs and technologists, and in that hour we loved him for it. Read More

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Steve Gaitten

Gartner Symposium ITxpo 2012 - Mastermind Keynote Interview with Meg Whitman

Whitman Defends HP and Lays Out Her Vision for Effecting a Turnaround

October 24, 2012 | Events

I was somewhat disappointed that Gartner analysts Neil MacDonald and Yvonne Genovese focused the entire interview around a detailed business update on HP.  I think Whitman received relatively rough treatment compared to the more reverent and complimentary handling of John Chambers the previous day. Read More

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Steve Gaitten

Gartner Symposium ITxpo 2012 – Mastermind Keynote Interview with ISC’s Daryl Wolfe and Craig Neeb

Meet the Marketer & Technologist Who Work Together to Make NASCAR Awesome!

October 23, 2012 | Events

ISC has faced 5 years of declining attendance.  A downturn in the economy has hit racing fans in the pocketbook.  The proliferation of new sports like mixed martial arts has given sporting enthusiasts more choices.  All the while, traditional power houses like the NFL, NBA and Major League Baseball have continued to invest in fan engagement. Read More

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Steve Gaitten

Gartner Symposium ITxpo 2012 – John T. Chamber’s Mastermind Keynote Interview

Chambers Made a Big Impression on Me - Three Points of Wisdom I Acquired

October 23, 2012 | Events

In my experience, these headline keynotes often fall flat and fail to inspire, not true of Chambers session.  John made a significant impression on me, and I think I learned a few things about the way an elite business man thinks. Read More

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Steve Gaitten

Gartner Symposium ITxpo 2012 - Top 10 Technology Trends for Smart Government

October 23, 2012 | EventsAnalystsFederal Solutions

On Sunday, I attended Gartner analyst Rick Howard’s session on the Top 10 Technology Trends for Smart Government. The session was very insightful and provided areas vendors need to focus when working with the Government clients. Vendors need to understand where the government is headed in terms of technology adoption but at the same time educate them with the latest in the IT space. Read More

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Sandeep Khare

Gartner Symposium ITxpo 2012 - Why Digital Marketing is Going to Rock Your World!

A Warning to IT Leaders - Digital Marketing is Making a Bunch of Technology Decisions Without You

October 22, 2012 | Events

To appreciate Genovese’s session, you have to keep in mind that the content was prepared for an audience of IT leaders. The title, “Digital Marketing is Going to Rock Your World (or Commoditize You)” is aimed at a CIO or other senior IT leader.  The provocation here is that Digital Marketing is pushing marketers to usurp technology decisions traditionally (and arguably best) made by technologists. Read More

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Steve Gaitten

Gartner Symposium ITxpo 2012 - Executive Briefing on Business Process Improvement

Leading Gartner Analysts Identify Top Trends & Emerging Technologies

October 22, 2012 | EventsAnalysts

As a leading provider of BPM solutions, many of the MicroPact team members attended the Executive Briefing on Business Process Improvement.  This session was conducted by three of Gartner’s most senior analysts in the area of business process, John Dixon, Jim Sinur and Janelle Hill.  This briefing was essentially an introduction and overview of the Business Process Improvement track, to include a dozen or so briefings, workshops and presentations to be offered throughout the week.  Read More

Intelligent Business Operations – Treading the Uncharted Territory

A New Challenge for the BPM Industry

October 19, 2012

BPM vendors are facing an onslaught of competition from established and new players, as well as having to adapt to a rapidly changing technology landscape. One of the biggest strides the BPM industry is making is in the arena of Intelligent Business Operations (IBO). Read More

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Sandeep Khare

entellitrak Contracts Management System: A Proven Solution

Ensuring Stress Free Cross Departmental Communication

October 17, 2012 | Inside MicroPact

No matter what industry, no matter what location, and in companies of all sizes; the communication between departments and necessary exchange of information can be a cumbersome and trying issue. Accounting needs pricing information and charge accounts, Project Managers need requirements and scope documents, Buyers need specifications of equipment, and everyone is reliant on the other parties to transfer the information so each can successfully complete their portion of the process. Read More

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Rebecca Leeds

Gartner Analysts Set to Debate Federal Consolidation

Is Consolidation the Right Route for the Government

October 16, 2012 | Inside MicroPact

Gearing up for the Gartner debate on consolidation we take a look at how the GSA is planning its consolidation. Read More

Concurrent User vs. Per Seat Licenses - The Analogy

Concurrent User Licensing Saves You Time, Money and Hassle

October 15, 2012 | Inside MicroPact

There are many ways to base software licenses. Two major licensing categories are user-based (number of users accessing the system) and metered (some unit of measure or cycle) and within each of these categories there are a myriad of sub-categories. When it comes to user based models, the question I am asked most often is, "What is the difference between Per Seat and Concurrent User Licenses?" Read More

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Che de Bruin

MicroPact Learns from the BEST

What we took away from the ASTD BEST Conference

October 12, 2012 | Training

The MicroPact Training Manager shares what she learned while attending the ASTD BEST Conference. Read More

All Conferences are Not Created Equal

Gartner’s Symposium ITxpo is exceptional and MicroPact will be there.

October 5, 2012 | Events

Mobile. Social. Cloud. Information. In the IT ecosystem these are not only themes but driving forces. This year’s Gartner Symposium ITxpo 2012 will focus on the nexus of these powerful IT forces. I hope to see you there! Read More

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Daniele Gomes

Government Trend Towards Better Collaboration

Sharing Best Business Practices

October 3, 2012 | Inside MicroPact

One impressive thing that I have been witness to recently is extraordinary Government Interagency Collaboration. Perhaps it has always been there – I think it is significant. Read More

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Tom Lowrey

Which Comes First?
The Data or The Process?

Chicken or the Egg: Case Management or Business Process Management

October 3, 2012 | Case Management/BPMFederal Solutions

When choosing a Case Management or Business Process Management (BPM) platform, where should you start if you want to accelerate your implementation? With the process? With the data? Read More

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Chris Miller

ASTD BEST Conference

The Training Team is excited for the BEST Conference

October 2, 2012 | Training

The MicroPact Training Team will be attending ASTD's BEST Conference, to learn from the best, and to become the best. Read More

Wisconsin Department of Public Instruction Selects Iron Data’s Versa Solution

September 28, 2012 | Company News

The Wisconsin Department of Public Instruction (DPI) has awarded Iron Data a contract to implement an integrated educator licensing solution that will allow staff to effectively manage all licensing, renewal, enforcement and compliance activities related to the educator licensing process. Read More

What can I do to prepare for this year's 462 report?

Ask the EEOC - October 2012

September 28, 2012 | Ask the EEOC

In this month's issue we share tips to help you streamline your FY 2012 462 report submission.

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Jamie Price

Using a surveillance camera to capture cases of severe harassment in the workplace.

Fair Practice: Taking reasonable actions to stop harassment

September 28, 2012 | Fair Practice

While employers are rightly concerned about installing surveillance cameras to capture evidence of employee misconduct in the workplace, a Federal Court of Appeals has issued a decision that provides an interesting perspective on this question. Read More

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Carl Moore

The EEOC’s New Gameplan

Guest blog by Patricia G. Barnes, Author of Surviving Bullies, Queen Bees & Psychopaths in the Workplace

September 26, 2012 | Inside MicroPact

The situation in the United States is bleak for workers who are targets of employment discrimination and harassment. The poor economy means that many workers have no option but to remain in a bad job where they are mistreated. When that’s no longer an option – the worker is fired or forced to quit - few have the resources to hire an attorney and file a lawsuit. Those that do soon discover that federal courts are hostile to these types of cases - dismissing most before they ever reach a jury.  And policy-makers seem oblivious, at best. But change may be afoot. Read More

Looking Forward to Gartner Symposium/ITxpo 2012 - General Colin Powell to Keynote

Powell's Primer on Leadership is a Classic

September 25, 2012 | Events

A few years ago, a former manager circulated a presentation by Colin Powell on leadership.  I loved it the first time I read it, and it's one of those pieces I pick up for inspiration every once in awhile.  I'm really looking forward to the chance to see General Powell present in person at the Gartner ITxpo at the end of October. Read More

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Steve Gaitten

The Secrets to Our Success

Reflections on the wind down of another successful federal fiscal end-of-year buying season

September 25, 2012 | Inside MicroPact

As another government fiscal year comes to an end, I have paused to reflect on the continuous success of our product across the federal space. Over 200 federal agencies and organizations are using our software. We've won more than 70 projects this past year alone. Read More

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Growson Edwards

What I Learned at the 462 Conference

Director of Customer Relations Tom Lowrey Shares Lessons Learned from the 462 Conference

September 24, 2012 | Events

MicroPact's Director of Customer Relations, Tom Lowrey delivered the 462 Basics session at the 10th Annual 462 Conference. In his latest blog post, Tom shares a quick list of the things he learned at this year's event. Read More

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Tom Lowrey

Introducing the New MicroPact Community Support Portal

New Support Resource Features Live Chat, User Forums and a Searchable Community-Powered Knowledge Base

September 21, 2012 | Inside MicroPact

At the 10th Annual 462 Conference we announced the launch of our new social support portal – the MicroPact Support Community. All that’s needed to join the community is a connect account (http://connect.micropact.com). The MicroPact Support Community currently supports our icomplaints product and can be accessed via the support buttons on our connect portal Read More

What is BPM?
What is Case Management? Part II

The Big Description

September 21, 2012 | Case Management/BPM

In this the second installment exploring what business process management (BPM) and case management are, both as a discipline and as a technology, I share how the team at MicroPact described entellitrak and BPM when I first joined the company. Read More

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Bob Ragsdale

Raffle Winners from the 10th Annual 462 Conference

Who Won the iPad?

September 14, 2012 | Events

MicroPact donated an assortment of prizes including an iPad 3 to facilitate a fundraising raffle for the Federal Employee Education and Assistance Fund (FEEA). Thanks to the generosity of our attendees, we raised $715 to support FEEA’s programs. Read More

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Daniele Gomes

Thank You for Making MicroPact's 10th Annual 462 Conference a Success

September 14, 2012 | Events

I would like to thank each individual who attended, and the entire EEO community, for making MicroPact’s 10th Annual 462 Conference a huge success. The participation and thought provoking contributions were superb on all fronts. Keep reading for a blog recap of yesterday’s sessions and directions to the new social support portal where you can download copies of the presentations. Read More

5 Lessons Learned About Social Media and EEO Compliance

Guest Blog by GovLoop's Pat Fiorenza

September 14, 2012 | Inside MicroPact

This week I spoke on a panel at MicroPact’s 462 10th Annual Conference: The Changing Landscape on EEO in the Federal Workplace. As I mentioned in a previous post, speaking at events like this are typically one of my favorite parts of my job - it’s always great to connect directly with government employees to really learn first hand about what their challenges are, innovative projects in government and then help to tell their great government stories on GovLoop. Throughout the day I wrote down some notes, and here are my top 5 takeaways from the panel. Read More

Social Media and EEO Policy

MicroPact 462 Conference – Live Blogging

September 12, 2012 | Events

Now that we’re all filled up on lunch, our very own Steve Gaitten, Director of Digital Programs, is about to lead us into our third session to discuss social media and EEO policy. The goal of this panel is to highlight common issues and challenges related to EEO, and provide practical, prescriptive advice to those who are creating or administering new policy. Read More

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Bob Ragsdale

The Nexus Effect: The New Science of Making a Difference

MicroPact 462 Conference – Live Blogging

September 12, 2012 | Inside MicroPact

The last session of this year’s 462 Conference, The New Diversity and Inclusion Initiative, was presented by Bruce Stewart, Deputy Directory of Diversity and Inclusion, Office of Personnel Management.    A charismatic presenter, Stewart started his presentation blaring Sister Sledge’s “We Are Family” and refused to let the audience sit back and coast during the last presentation of the day.  Read More

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Bob Ragsdale

EEO Investigations and Claims

Utilizing an Internal Workforce vs. Contractors

September 12, 2012 | Events

This is today's second session post from our annual 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace. This one is from a panel discussion on Internal Workforce vs. Contractors featuring Moderator: Alethea Long-Green, Director, Human Capital Solutions, STGi Bonita White, Director, EEO Compliance and Operations Division, HHS Mariam Harvey, Director, Office of Civil Rights and Diversity, Treasury Alvin Dillings, Sr. Policy Advisor, Office of Civil Rights, DOI Read More

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Bob Ragsdale

Leveraging icomplaints Data to Manage Your EEO Program

MicroPact 462 Conference – Live Blogging

September 11, 2012 | Events

We're live blogging today’s sessions from our annual 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace. Read More

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Bob Ragsdale

Guest Blog - GovLoop's Pat Fiorenza Previews Discussion of Social Media & EEO Policy

One of four major presentations at the 10th Annual 462 Conference

September 10, 2012 | Inside MicroPact

On Wednesday, I will be sitting on a panel for MicroPact’s 462 10th Annual Conference: The Changing Landscape on EEO in the Federal Workplace. Speaking at events like this are typically one of my favorite parts of my job - it’s always great to connect directly with government employees to really learn first hand about what their challenges are, innovative projects in government and then help to tell their great government stories on GovLoop. Read More

MicroPact Announces entellitrak 3.9.0

BPM and document management capabilities streamlined under one module

September 10, 2012 | Company News

MicroPact, a leader in the development of unified case and business process management (BPM) software, today announced the availability of entellitrak 3.9.0. This updated version of entellitrak features the full integration of entellidoc, MicroPact’s advanced collaborative document management software. Originally available as a separately administered module, entellidoc gives users the ability to manage documents (unstructured data) alongside entellitrak’s data records (structured data) in a single environment. This most recent release completes the integration by unifying the administration and security function of the two products. Read More

Making Products and Services More Accessible to People with Disabilities

Accessibility Defeats Disability

September 7, 2012

Section 508 compliance is not only a requirement for the Federal contracts but I believe it is also the right thing to do even though it adds to the overall design, development and testing time.  I am of the opinion that people with disabilities can positively contribute to the overall economy and to the society in general if given the right tools to perform their work. Read More

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Sandeep Khare

What is BPM?
What is Case Management? Part I

A discipline or a technology?

September 6, 2012 | Case Management/BPM

The first of a four part series exploring what business process management (BPM) and case management are, both as a discipline and as a technology. Read More

Bob Ragsdale's avatar

Bob Ragsdale

MicroPact Wins IRS Contracts to Develop New Integrated Data Tracking Applications

New systems will modernize currently employed disparate software applications

September 5, 2012 | Company NewsFederal Solutions

MicroPact, a leader in the development of case and business process management (BPM) software, today announced it was selected by the Internal Revenue Service (IRS) to implement and configure two new data tracking applications. The two contracts, with a value up to $3.6MM, were awarded by the Taxpayer Advocate Service (TAS) and the Office of Safeguards (Safeguards) and directly support the business needs of the organization. The two systems, which will be developed using MicroPact’s entellitrak software, are intended to replace multiple software applications currently in use that are independent of each other but contain and manage similar data. Read More

MicroPact Ranked on Inc. Magazine’s Exclusive List of America’s Fastest-Growing Private Companies

Company Featured for the Eighth Year

August 30, 2012 | Company News

MicroPact, a leader in the development of unified case and business process management (BPM) software, announced today that it has been ranked #2283 on Inc. magazine’s annual Inc. 500|5000, an exclusive ranking of the nation's fastest-growing private companies. Read More

Why it’s important to listen to what an employee may have to say during a termination meeting.

Fair Practice: Listening during Termination Meetings

August 29, 2012 | Fair Practice

Listening to an employee during a termination could be the most important part of the meeting. Read More

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Carl Moore

How do I report an informal case where ADR was accepted but never occurred?

Ask the EEOC - September 2012

August 29, 2012 | Ask the EEOC

Find out how to report a complaint where ADR was accepted, but mediation never occurred in this month’s Ask the EEOC.

Jamie Price's avatar

Jamie Price

Meet Roman Hornich, Application Engineer at MicroPact

August 28, 2012 | Inside MicroPact

Our latest profile features Roman Hornich, a well traveled, hard working family man with an affinity for Final Fantasy. Read More

MicroPact’s Kris Collo on Sequestration: Challenges and Opportunities

August 27, 2012 | Company News

The possibility of sequestration, or automatic budget cuts that could take effect on Jan. 2 if Congress fails to agree on how to cut $1.2 trillion dollars from the federal budget, has some in Washington, D.C. thinking ahead. In a new series WashingtonExec is asking federal contracting leaders their thoughts on the situation, how it will impact business, and the road ahead. Read More

Meet Joanna Williamson, Partner Manager at MicroPact

August 14, 2012 | Inside MicroPact

What's the best thing about working for or with MicroPact? It's the people. In our latest series of new employee profiles, you'll meet Joanna Williamson, Partner Manager at MicroPact. In her new role, Joanna is focused on growing our strategic partnerships with system integrators. Her profile features the sweetest dog picture you'll ever see, and reveals a surprising secret skill set. Read More

MicroPact CEO Kristoffer Collo Appears on Federal News Radio

Collo Discusses Top Trends in Federal IT with Francis Rose

August 14, 2012 | Company News

On Thursday, August 2, MicroPact founder and CEO Kristoffer Collo joined Federal News Radio host Francis Rose on the weekly program Industry Chatter. In addition to discussing the latest trends in federal IT, Collo shared his perspective on topics such as big data, constraints on federal IT budgets, migration to the cloud, and the increasing adoption of BPM solutions to achieve efficiencies and cost savings. Read More

Meet Jim Clifford, Strategic Partner Manager at MicroPact

August 14, 2012 | Inside MicroPact

Jim Clifford, Strategic Partner Manager at MicroPact, joined the company in June of 2012. Jim is part of the team that is expanding and enhancing the MicroPact Partner Program.  Jim hails from upstate New York, is the proud father of a recent college graduate, and harbors a love of boating and open waters. Read More

The Origin of the MicroPact Name

Did you know that the "PACT" in MicroPact is actually an acronym?

August 7, 2012 | Inside MicroPact

What's in a name? Find out how the MicroPact name came to be. Read More

Meet Scott Hicks, Technical Content Writer at MicroPact

August 7, 2012 | Inside MicroPact

Our latest profile features a Technical Content Writer by day and a harmonica playing cinematographer by night. Read More

The 462 Conference is Just Five Weeks Away

Final chance to win a free pass to the conference

August 6, 2012 | Events

We’ve have already given away two free passes but there is still one more chance to win. Comment on this post and tell us which session you are most looking forward to and you’ll be entered in the random drawing for the final free pass. Read More

Meet Travis Tucker, Application Engineer at MicroPact

August 6, 2012 | Inside MicroPact

What's the best thing about working with or for MicroPact?  It's the people. In this installment we meet one of the newest members of the Application Engineering team, Travis Tucker. Read More

How to Help Organizational Change with Training

Keeping training fun and lighthearted helps reduce stress

August 4, 2012 | Training

What can you expect when you sign up for training with MicroPact software?  You can expect trainers like Helen Pratt to keep things fun,  Helen says her goal is "to make the time that our clients spend with us the highlight of their whole week." Read More

Customer Service Through User Forums

July 27, 2012 | Inside MicroPact

Listening to our customers and understanding their expectations of our products is paramount to building successful relationships. Read More

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Dale Bird

Are there risks associated with granting “special leave?"

Fair Practice: The Trouble with Special Leave

July 25, 2012 | Fair Practice

Even the best intentions may lead to trouble when granting "special leave." Read More

Carl Moore's avatar

Carl Moore

If a case is remanded how should prior events be reported?

Ask the EEOC - August 2012

July 25, 2012 | Ask the EEOC

Find out how to report prior events after a remand in this months Ask the EEOC.

Jamie Price's avatar

Jamie Price

What to Expect from this Year’s 462 Basics Class

Tom Lowrey previews his session on 462 Basics at the upcoming 462 Conference

July 19, 2012 | EventsTraining

We, and by we, I mean MicroPact AND EEOC, that’s right for the 3rd straight year we have partnered with EEOC to deliver a comprehensive look at the 462.  So we start the class with a generic overview of the report and it’s 12 parts.  Read More

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Tom Lowrey

Interview With Mike Cerniglia

Mobility And “Future-Proofing” Technology

July 12, 2012 | Company NewsMobile

Mike Cerniglia, Executive Vice President and Chief Technology Officer (CTO) of MicroPact, sat down with the WashingtonExec to discuss the company’s mobile initiative, protecting data, and how he and company CEO Kris Collo founded MicroPact while still in undergraduate school. Read More

Introducing this Year's Speakers at the 10th Annual 462 Conference

The Changing Landscape of EEO in the Federal Workplace

July 12, 2012 | Events

Presentations at this year's conference include The New Diversity & Inclusion Initiative, Leveraging icomplaints Data to Manage Your EEO Program, Internal Workforce vs. Contractors and Social Media & EEO Policy Read More

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Daniele Gomes

10 Reasons to Choose entellitrak Over SharePoint as Your Platform for Application Development

July 12, 2012 | Open Architecture

You are one of the individuals responsible for choosing the platform on which enterprise applications will be built for your organization.  You are also probably one of the individuals responsible for delivering applications and solutions to key stakeholders across your organization.  You’re facing an ever-increasing demand for new applications.  Choosing the right platform could be a career decision. Read More

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Steve Gaitten

Why Work at MicroPact?

July 10, 2012 | Inside MicroPact

As the corporate recruiter for MicroPact, people often ask me why I choose to work here.  With so many benefits and perks, it’s an easy question to answer.  Here’s my list of reasons that MicroPact is a great place to work. Read More

When is “I’d like to shoot my supervisor” Not Cause for Termination?

Fair Practice: Dealing with Threats in the Workplace

July 9, 2012 | Fair Practice

Handling threats in the workplace may seem clear cut but there are nuances and pitfalls you need to be aware of to handle the situation. Read More

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Carl Moore

What happens if a counseling period ends on a weekend or federal holiday?

Ask the EEOC - July 2012

July 9, 2012 | Ask the EEOC

Find out how weekends and federal holidays affect the end of counseling periods in this month's Ask the EEOC.

Jamie Price's avatar

Jamie Price

Another Chance to Win a Free Pass to the 10th Annual 462 Conference

Just write on our Facebook wall and you'll be entered to win

July 2, 2012 | Inside MicroPact

On September 12, MicroPact will host the 10th Annual 462 Conference.  The conference will offer informative thought leadership sessions, insights on how to get the most out of icomplaints, live Q&A time with industry leaders, guidance on the latest EEO processing tools and strategies, an exhibit hall, and a chance to network with other EEO professionals. Read More

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Steve Gaitten

Summer Submissions Heat Up the MicroPact Innovation Challenge

July 2, 2012 | Inside MicroPact

Back on June 1st, MicroPact launched the 2012 Summer-Fall series of the Innovation Challenge Program.  The Innovation Challenge is a new initiative at MicroPact, designed to engage people with creative ideas for new applications that could be built with entellitrak, MicroPact’s platform for business process management and case management. Read More

Montana Department of Public Health and Human Services Selects Iron Data to Implement its VR Case Management System

June 28, 2012 | Company News

The Montana Department of Public Health and Human Services (DPHHS) has awarded a contract to Iron Data to implement a Vocational Rehabilitation case management system. Read More

Montana Department of Public Health and Human Services Selects Iron Data’s Versa Solution

June 28, 2012 | Company News

The Montana Department of Public Health and Human Services has awarded a contract to MicroPact Iron Data to implement its Health Facilities Licensing Solution for the Quality Assurance Division Read More

Can I get some help here?

June 27, 2012

One of the difficulties in creating documentation, training and help for BPM applications is that the systems and processes are designed to accommodate continual change – there is no line in the sand, no finish date. So when is the right time to create documentation and help? Read More

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Bob Ragsdale

MicroPact Announces 10th Annual 462 Conference

Event celebrates a decade of EEO case management excellence and innovation in EEO processing tools

June 20, 2012 | Company NewsEvents

MicroPact, a leader in the development of case and business process management (BPM) software, today announced that its 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace will be held on September 12, 2012 at the Marriott Metro Center in Washington, D.C.  Read More

Registration for MicroPact’s 10th Annual 462 Conference is Now Open

Learn How to Win a Free Conference Pass

June 12, 2012 | Company NewsInside MicroPact

On September 12, 2012 MicroPact will host the 10th Annual 462 Conference.  Registration is now open.  Visit the conference website and take advantage of the 25% early bird discount. Space is limited.  Every month between now and September, we’ll be giving away 1 free conference pass.  During the month of June, post the following phrase via Twitter, and you’ll be automatically entered in a drawing for a paid conference pass.  The winner will be announced on Friday, June 29th. Read More

Meet Sandra Levy, Director of Legal Services at MicroPact

June 7, 2012 | Inside MicroPact

What's the best thing about working with or for MicroPact?  It's the people.  On a regular basis, I'll interview some of the fascinating individuals who make up the team at MicroPact.  This installment provides a candid and casual introduction to new hire Sandra Levy, Director of Legal Services at MicroPact. Read More

MicroPact Named to the U.S. Pan Asian American Chamber of Commerce Education Foundation Fast 50

June 6, 2012 | Company News

MicroPact, a leader in the development of case and business process management (BPM) software, today announced that it has been named to the U.S. Pan Asian American Chamber of Commerce Education Foundation (USPAACC) Fast 50 Asian American Businesses list. MicroPact founder and president Kris Collo will represent the company at the Fast 50 Excellence Awards Gala & Dinner on June 5, 2012, during USPAACC’s Annual CelebrAsian Business Opportunity Conference at the Marriott Bethesda North Hotel & Conference Center in Bethesda, MD. Read More

MicroPact Names Sandra Levy Director of Legal Services

New hire to streamline legal management processes to achieve continued growth

June 6, 2012 | Company News

MicroPact, a leader in the development of case and business process management (BPM) software, today announced it has appointed Sandra W. Levy as Director of Legal Services. Levy brings more than 20 years of contract management, risk mitigation and legal management processes experience in the federal defense, healthcare and financial sectors, as well as the state and local government, international and commercial sectors. As Director of Legal Services, Levy will be responsible for leading the contracts team and managing transactions, contracts, corporate legal issues and intellectual property matters. Read More

Advice for Participants in the MicroPact Innovation Challenge

5 Tips on How to Create a Successful Proposal

June 1, 2012 | Inside MicroPact

This is all of the advice I would give my best friend if he or she was interested in participating in the Innovation Challenge. Read More

MicroPact Opens Submissions for Innovation Challenge Program

Initiative recognizes ideas for new applications built on the MicroPact entellitrak business process management platform

June 1, 2012 | Company News

MicroPact, a leader in the development of case and business process management (BPM) software, today announced it is now accepting submissions for the inaugural MicroPact Innovation Challenge.  Submissions for the 2012 Summer-Fall series can be submitted on the MicroPact Innovation Challenge website. Read More

Transgender and Title VII Sex Discrimination

EEOC Reaffirms Position on Issues of Gender Identity

May 25, 2012 | Fair Practice

It wasn’t too many years ago that most EEO professionals would have said that gender identity/gender expression issues are not covered by Title VII as sex discrimination. Beginning in 2008, a series of lower court decisions held that denying a transgender person an employment opportunity because the person was transitioning or had transitioned from one sex to another was a form of discrimination. Read More

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Carl Moore

How Does Acceptance of ADR Affect FAD Timeliness?

Ask the EEOC - June 2012

May 25, 2012 | Ask the EEOC

Find out how a complainant’s acceptance of ADR during an investigation can affect FAD timeliness in this month’s Ask the EEOC.

Jamie Price's avatar

Jamie Price

MicroPact Participates in Moving Toward FedRAMP Compliance

Compliance for the Cloud

May 23, 2012 | Federal Solutions

Historically, the compliance standards used for most federal information systems were based on NIST 800-53, NIACAP or DIACAP. These standards provide security controls for traditional information systems, however they do not account for the unique characteristics of cloud-based applications now being rapidly adopted across the federal government. This can be problematic as the responsibility for implementation of security controls for cloud-based applications may be shared between a Cloud Service Provider and their clients. Read More

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Rashawd D. Smith

Previewing the 10th Annual 462 Conference

Demonstrating EEO’s Return on Investment

May 16, 2012 | Inside MicroPact

In just a few days, registration will open for MicroPact’s 10th Annual 462 Conference. This year’s conference will be held on September 12th at the Washington Marriott at Metro Center.  The 462 Conference is an event dedicated to federal EEO professionals.  The agenda will include a broad slate of interactive learning opportunities for anyone involved in the collection and management of EEO related information.  The 462 Conference provides a unique opportunity to acquire in depth training with icomplaints, the system that manages more than 90% of all federal EEO claims.  The cost of the event is $189 per person. Read More

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Steve Gaitten

So Who Won the Cigar Box Guitar at Gartner BPM Summit?

May 14, 2012 | Events

MicroPact was proud to sponsor the 2012 Gartner Business Process Management Summit in Baltimore back in April.  As part of the event, MicroPact hosted the 110 BPM Blues Lounge and gave away a Daddy Mojo Cigar Box Guitar.  So who won that thing anyhow? Read More

Steve Gaitten's avatar

Steve Gaitten

Media Wrap Up – Highlights from the 2012 Government IT Leadership Forum

May 8, 2012 | EventsFederal Solutions

On Thursday, May 3rd  2012, CIOs and technology leaders from across the federal government gathered for the 3rd Annual Government IT Leadership Forum at the Knight Conference Center above the Newseum in Washington, DC.   The event was sponsored by MicroPact and InformationWeek Government.  The goal of the event is to provide a forum for government IT decision makers to share best practices, lessons learned and current challenges. Read More

Steve Gaitten's avatar

Steve Gaitten

Social Media Posting by One of Your Employees

Fair Practice: How-To's for Navigating the EEO Landscape

May 8, 2012 | Fair Practice

There have been numerous court decisions in recent years addressing the issue of employee communications on social media that relate to the employee’s employment.  These cases raise some very difficult issues for employers in both the public and private sectors. Read More

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Carl Moore

If a harassment claim includes a series of events, how do you pinpoint the incident date?

Ask the EEOC - May 2012

May 8, 2012 | Ask the EEOC

Harassment claims tend to be made up of a series of events that together make up an unlawful employment practice, which can make it hard for EEO counselors to pinpoint an incident date. Get some guidance from Jamie Price at the EEOC on this topic by reading the latest Ask the EEOC.

Jamie Price's avatar

Jamie Price

What's New in the World of EEO - May 2012

Headlines and Info on the Latest EEO Initiatives

May 8, 2012 | Company News

Enforcement Guidance has been issued by the EEOC on employer use of arrest and conviction records in employment decisions.  Also, the EEOC will be hosting their Executive Leadership Conference May 15 - 17, 2012 at the Hyatt Regency Chesapeake Bay in Cambridge, MD. Read More

Minnesota Department of Veteran Affairs Selects Iron Data to Implement its Claims Management System

May 7, 2012 | Company News

The Minnesota Department of Veteran Affairs (MDVA) has awarded a contract to Iron Data to implement its Claims Management System which leverages Iron Data's integrated Intelligent Case Manager (ICM) solution. Read More

Inside the FBI – Getting Agile with Sentinel

May 7, 2012 | EventsFederal SolutionsAgile Development

For the past few years, the FBI's IT team has been busy upgrading the agency's networks, desktops, and enterprise systems. The FBI's CTO provides an update on the agency's IT strategy and implementation. Read More

Steve Gaitten's avatar

Steve Gaitten

The Most Inspiring Session at the 2012 Government IT Leadership Forum

Chris Willey of the Consumer Financial Protection Bureau on "Thinking Like a Startup"

May 4, 2012 | Events

Chris Willey, CIO of the Consumer Financial Protection Bureau delivered the session of the day at the Government IT Leadership Forum on May 3rd, 2012 at the Knight Conference Center in the Newseum in downtown Washington DC.  Chris evangelized a focus on user-centric design-led software development and encouraged his peer technology leaders to embrace “the Cloud”, open source solutions, and shared services. Read More

Steve Gaitten's avatar

Steve Gaitten

On the Brink of a Renaissance in Business Process Management

Jim Sinur’s Keynote Address at Gartner BPM Summit 2012

April 30, 2012 | EventsAnalysts

“We’re in a very exciting time.” Jim announced.  He told the crowd that we are on the verge of a renaissance in business process management (BPM).  He recalled how 15th century artists were liberated from control of their artwork by the church and the state.  He predicted similar achievements for process practitioners over the next decade. Read More

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Steve Gaitten

Case Management, The Hottest Unstructured Process Pattern

Janelle Hill’s Session at Gartner BPM Summit

April 30, 2012 | EventsCase Management/BPMAnalysts

I’m very aware of Janelle’s reputation as one of the most active and most influential analysts in the BPM domain.  But I had never had the opportunity to see Janelle speak in person.  I was really looking forward to her session on Case Management at the Gartner BPM Summit in Baltimore last week. Read More

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Steve Gaitten

Wrapping Up Gartner BPM 2012 - Understanding the BPM Customer

April 30, 2012 | EventsAnalysts

Gartner BPM Summit 2012 in Baltimore was a great opportunity for MicroPact to gain visibility across the BPM domain. The Gartner BPM Summit had people travelling from across the world.  I personally met people from Russia, Brazil, UK, India, Canada and across the US (from as far away as California). The summit was the perfect networking ground to meet people from varied backgrounds, industries and interests. Read More

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Sandeep Khare

Gabe Zicherman on Gamification - The Hottest Topic at Gartner BPM Summit 2012

April 27, 2012 | Events

posted by Sandeep Khare Gabe Zicherman's keynote address on the emerging science of Gamification at the Gartner BPM Summit was an eye-opener and showed us a truly different way of thinking.  It’s a path that the companies will have to follow to reach to the next level of customer and end-user enrichment. Read More

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Sandeep Khare

Gartner GVP Daryl Plummer Cites “The Borg” as a Model for Agile Processes

April 26, 2012 | EventsAgile Development

Day two of the Gartner BPM Summit featured an early morning session entitled Managing Agile Processes. Read More

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Steve Gaitten

Musings from Gartner BPM Summit 2012

The Evolution of Software Development

April 26, 2012 | Events

Today, the web has become a platform that enables tech savvy users to point-and-click to do things that would have made them a rock-star web developer 10 years ago. While the web is a shining example of why I feel technology advances evolves us all, it is just the current medium for technical evolution. Read More

Bradley Keynotes Gartner BPM Summit with a Social Provocation

April 25, 2012 | EventsAnalystsSocial BPM

The 2012 Gartner BPM Summit opened this morning with a provocative keynote address from Gartner GVP Anthony Bradley.  As he has in a recent blog post entitled, Social Collaboration and Business Process; An Oxymoron Made in Heaven, Bradley made the case that emerging business process technologies must leverage social technologies and social practices to deliver maximum business impact. Read More

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Steve Gaitten

Q & A with MicroPact CEO Kris Collo

Introducing the Innovation Challenge Program

April 25, 2012 | Company NewsInside MicroPact

Today at the Gartner BPM Summit in Baltimore, MicroPact announced a new initiative called the Innovation Challenge Program.  On the heels of this announcement, I interviewed MicroPact CEO Kris Collo and got him to share his inspiration and vision for the program.  Read More

First impressions of the Gartner BPM Summit

April 25, 2012 | EventsAnalysts

Late yesterday afternoon I drove from our offices in Herndon, Virginia, to the Gartner BPM Summit being held here in Baltimore, Maryland. I have to say that my conference experience has gotten off to an excellent start. Read More

MicroPact Announces Inaugural Innovation Challenge Program

April 24, 2012 | Company News

MicroPact, a leader in the development of case and business process management (BPM) software, today announced the launch of the MicroPact Innovation Challenge.  The announcement was made at the Gartner Business Process Management Summit 2012 in Baltimore where MicroPact is demonstrating their unified, open architecture approach to BPM. Read More

MicroPact to Speak at Gartner Business Process Management Summit 2012

MicroPact is a Platinum Sponsor of the 2012 Gartner Business Process Management Summit

April 12, 2012 | Company NewsEventsAnalysts

MicroPact, a leader in the development of case and business process management (BPM) software, today announced Bob Ragsdale, VP, Marketing, will present a session on Friday, April 27, at the Business Process Management Summit 2012 in Baltimore. Read More

What's New in the World of EEO - April 2012

Headlines and Info on the Latest EEO Initiatives

April 6, 2012 | Company News

EEOC has released its Annual Report on the Federal Work Force Part II: Work Force Statistics, Fiscal Year (FY) 2010. While Part I of the report focused on EEO complaint processing, this report summarizes a few select EEO program activities and best practices and provides work force data for 64 federal agencies. Read More

What is the difference between a hearing with an Administrative Judge’s decision and a summary judgment?

Ask the EEOC - April 2012

April 2, 2012 | Ask the EEOC

If an AJ conducts a hearing before issuing a decision, then, in most cases, the AJ has determined that there are genuine issues of material fact which require that the AJ hear witness testimony in order to determine what happened.

Jamie Price's avatar

Jamie Price

Diversity & Inclusion: What’s new in the Government-wide Strategic Plan?

April 2, 2012 | Fair Practice

The OPM Guidance for Agency-Specific D&I Strategic Plans requires that agencies create or modify existing Strategic Plans so they align with the Government-wide Strategic Plan. Specifically, the agency plan should incorporate the three “Goals” from the Government-wide Plan, Work Force Diversity, Workplace Inclusion, and Sustainability. Read More

Carl Moore's avatar

Carl Moore

Montana Division of Banking and Financial Institutions Selects Iron Data’s CAVU Solution

March 19, 2012 | Company News

The Montana Division of Banking and Financial Institutions (DBFI) has awarded a contract to Iron Data to implement an integrated licensing and enforcement solution. The new system will automate many existing manual processes allowing staff to devote more time to critical activities like examinations. Read More

MicroPact Accredited with Authority to Operate (ATO) by the U.S. Customs and Border Protection

March 14, 2012 | Company NewsFederal Solutions

MicroPact, a leader in the development of case and business process management (BPM) software, today announced that it has received an Authority to Operate (ATO) for its data center and entellitrak software from the U.S. Department of Homeland Security's (DHS) Customs and Border Protection (CBP) agency. entellitrak has been implemented as the Workers' Compensation system for the CBP, one of the largest components of DHS. Read More

What’s New in the World of EEO - March 2012

Headlines and Info on the Latest EEO Initiatives

March 1, 2012 | Company News

February was a busy month for the EEOC. The EEOC released its Strategic Plan for 2012-2016 which details a new strategy for implementing the power granted to the EEOC in order "to prevent any person from engaging in any unlawful employment practice." More information on the strategic plan can be found on the EEOC website. Read More

Can a complaint be closed with a settlement even if there was no finding of discrimination?

Ask the EEOC - March 2012

March 1, 2012 | Ask the EEOC

A settlement agreement can be entered into at any stage of the pre-complaint or complaint process and is binding on both parties. See 29 C.F.R. § 1614.504(a). It is not necessary for there to be a finding of discrimination.

Jamie Price's avatar

Jamie Price

How EEO & Affirmative Employment differ from Diversity & Inclusion. Part 2- Defining Inclusion

March 1, 2012 | Fair Practice

In last month’s Fair Practice, we discussed how EEO/Affirmative Employment definitions and practices differ from those of Diversity.  Now that we have an understanding of what diversity is and how it works, we can take a look at the definition of inclusion and the role it plays in the recent government-wide Diversity and Inclusion initiative. Read More

Carl Moore's avatar

Carl Moore

If a complainant files a civil action while in the appeal phase, does the EEOC continue to process the appeal?

Ask the EEOC - February 2012

February 1, 2012 | Ask the EEOC

Filing a civil action will terminate EEOC processing of the appeal. See 29 C.F.R. § 1614.409.

Jamie Price's avatar

Jamie Price

How EEO & Affirmative Employment differ from Diversity & Inclusion. Part 1- Defining Diversity

February 1, 2012 | Fair Practice

What are the similarities and differences between EEO and AE versus Diversity? Read More

Carl Moore's avatar

Carl Moore

MicroPact Wins SmartCEO Future 50 Award

January 25, 2012 | Company News

MicroPact, a leader in the development of advanced data tracking and business process management (BPM) software, today announced it is a winner of the 2012 Washington SmartCEO magazine/CliftonLarsonAllen Future 50 award, which recognizes the area's 50 fastest-growing companies based on employee and revenue growth over the past three years. Read More

MicroPact Names Growson Edwards Senior Vice President of Business Development

In his new role, Edwards will lead the company’s Sales and Partner Program.

January 12, 2012 | Company News

MicroPact, a leader in the development of advanced data tracking and business process management software, today named Growson Edwards as Senior Vice President of Business Development reporting to Kristoffer Collo, MicroPact President and CEO. In his new role, Edwards will lead the company’s Sales and Partner Program. He previously served as MicroPact's Vice President of Business Development where he assessed target markets and more than quadrupled sales of MicroPact’s products over the last 10 years. Read More

Can an agency mandate an extension to the filing deadline?

Ask the EEOC - January 2012

January 2, 2012 | Ask the EEOC

If the Complainant is going to agree to an extension it needs to be 60 days for us to complete counseling. Can we mandate a longer extension?

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Jamie Price