MicroPact Blog

All MicroPact Blog Posts from 2018

NASCIO’s State CIO Top Ten Priorities

Secure Digital Delivery of Citizen Services More Important than Ever

December 18, 2018 | Cloud ComputingPrivacy and SecurityIT ModernizationCase Management/BPM

The National Association of State CIOs (NASCIO) recently published their annual list of State CIO Top 10 Priority Strategies, Management Processes and Solutions. We take a look at what has changed for 2019 – and what hasn’t. Read More

Bob Ragsdale's avatar

Bob Ragsdale

United States Air Force Awards MicroPact Contract to Develop Global Law Enforcement System

USAF Security Forces Select entellitrak® as the Basis of the Air Force Justice Information System (AFJIS)

December 2, 2018 | Justice and Law EnforcementCompany News

The entellitrak-based AFJIS will serve approximately 30,000 security forces personnel worldwide. With this award, MicroPact continues to expand our support for the case management needs of the United States Armed Forces. Read More

A Word of Thanks from MicroPact

November 21, 2018 | Holidays and Observances

Thanksgiving is a natural time to reflect and express gratitude. In the course of our work supporting the needs of government, we interact with public servants at every level who work to make the world a better place. Here are a few examples of those that we are thankful for this holiday season.  Read More

In Their Own Words—5 Reasons People Choose MicroPact

November 8, 2018 | Case Management/BPM

How do you choose a case management solution? How do you know which organizations offer the technology and the partnership you need? We’ve collected quotes from customers, end users, and partners that describe why they chose MicroPact. Read More

Visionary Integration Professionals Launches Mission Critical Appeals Solution for the CA Department of Social Services

October 11, 2018 | Company News

MicroPact partner Visionary Integration Professionals (VIP) has launched a new statewide Appeals Case Management System (ACMS). To power the ACMS solution, VIP turned to entellitrak®, MicroPact’s low-code platform for case management. Read More

MicroPact Achieves Advanced Technology Partner Status in the Amazon Web Services Partner Network

Achieving Advanced Technology Partner status in the Amazon Web Services Partner Network helps MicroPact enhance the entellitrak® development ecosystem

October 10, 2018 | PartnersCompany News

Advanced Technology Partner status in the APN gives MicroPact clients and partners more tools and options for configuring entellitrak-based applications to meet their specific needs. Read More

Digital Credentials Reflect New Ways of Learning but Lead to New Challenges

September 20, 2018 | RegulatoryEvents

Digital credentials represent a new way to prove competence. MicroPact’s Mary Strain explains this emerging trend that is impacting how regulatory agencies issue and recognize an individual’s qualifications.  Read More

Mary Strain's avatar

Mary Strain

The 4 Best Philly Cheesesteaks for CLEAR Attendees (or Anybody)

September 19, 2018 | RegulatoryEvents

If you are visiting Philadelphia for the CLEAR conference, or for any reason at all, you’ll thank MicroPact’s Mary Strain for her insider’s guide to getting the very best cheesesteak. Read More

Mary Strain's avatar

Mary Strain

MicroPact 462 Symposium put all eyes on EEO issues

September 17, 2018 | Human CapitalEEOEvents

The 16th Annual 462 Symposium gave attendees and MicroPact employees a chance to discuss ways to be proactive about EEO issues using the right processes and the right technology. Read More

Effective Delivery of Child and Family Services Requires an Integrated, Holistic View

September 12, 2018 | Healthcare and Benefits

A single family might need services from a variety of agencies. To get the best outcomes, it takes a two-generation approach that uses technology to see the big picture—without leaving anybody behind. Read More

Stephanie Kuhnel's avatar

Stephanie Kuhnel

The 3 Best Things About MESC

Highlights from the Medicaid Enterprise Systems Conference

August 28, 2018 | Healthcare and Benefits

The MicroPact Health, Human Services, and Benefits  team enjoyed the entire MESC experience, but after some reflection, they wanted to share their favorite aspects of the event. Read More

Stephanie Kuhnel's avatar

Stephanie Kuhnel

Collaboration, Unity, and Working Together Highlight NOBLE 2018

Lessons Learned from Our Conversations with Law Enforcement Professionals at NOBLE

August 13, 2018 | Justice and Law Enforcement

Again this year, MicroPact’s Morgan Shannon spoke with law enforcement professionals about their challenges, their successes, and their technology needs at the NOBLE 2018 conference. Here’s what he learned. Read More

Morgan Shannon's avatar

Morgan Shannon

Wisconsin DHS Deploys entellitrak to Support Medicaid Self-directed Benefits Program

Low-code COTS Solution Promotes Program Integrity and Data Sharing for Innovative $500M Waiver Program

August 9, 2018 | Healthcare and BenefitsCompany News

The $500M IRIS Medicaid waiver program lets participants manage their Long-Term Care benefits directly, resulting in both better outcomes for participants and annual savings for the state of Wisconsin. Read More

10 Simple Tips for Evaluating Medicaid Modular Solution Vendors

August 8, 2018 | Healthcare and Benefits

How do agencies know who to trust to provide modular solutions for Medicaid Modernization projects? Stephanie Kuhnel, VP of MicroPact’s Health, Human Services, and Benefits Portfolio, provides 10 criteria for evaluating vendors.  Read More

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Stephanie Kuhnel

Introducing ETK Veterans' Benefits

Affordable Out-of-the-Box Veterans' Claim Processing Software

July 20, 2018 | Veterans Benefits

Managing and administering Veterans’ benefits can be challenging for VSOs that have outdated systems. Technology should give them more time to engage with Veterans and their families, not managing bad processes and manually pushing through paperwork.  Read More

Christopher A. Flores's avatar

Christopher A. Flores

Replacing Legacy CJIS Systems? Think MicroPact

Don’t Be Held Prisoner by Your Legacy CJIS. Choose Agile, Affordable Case Management

July 2, 2018 | Justice and Law Enforcement

Holding on to legacy criminal justice investigation software is rarely a good thing, particularly when crimes such as identity theft demand the electronic investigative capabilities that only advanced technologies can deliver. Read More

Morgan Shannon's avatar

Morgan Shannon

The Washington Post Names MicroPact a 2018 Top Workplace

Herndon-based Software Firm Ranked One of Washington Region’s Best for Third Time

June 29, 2018 | Company News

For the third time in four years, MicroPact has been named a Top Workplace by The Washington Post, illustrating a continued commitment to a culture and values that attracts and keeps top talent.  Read More

Avert Bad Hires and Scandals with Consistent Employee Vetting

State and Local Agencies Need a Configurable Background Investigation System

June 18, 2018 | Justice and Law Enforcement

In state and local public safety roles, where hiring authorities are often arming people and giving them broad authority, the employment suitability vetting process must always be taken seriously. Read More

Morgan Shannon's avatar

Morgan Shannon

MicroPact Heads to the CTA Technology Summit

Proud Silver Sponsor of the 2018 Event

May 30, 2018 | Justice and Law EnforcementEvents

MicroPact is proud to be a Silver Sponsor at the Court Technology Association (CTA) annual summit. Stop by booth 306 and learn more about our end to end justice and law enforcement capabilities, including offender management. Read More

Morgan Shannon's avatar

Morgan Shannon

The Work of Government Is Casework

Four Common Characteristics Help Explain Why

May 15, 2018 | Case Management/BPM

If you work for a government agency, you almost certainly could use a case management software system. I know, you’re probably not a caseworker and may not even handle cases. But chances are your work is case-like. Read More

Bob Ragsdale's avatar

Bob Ragsdale

Barb Huelskamp and Justine Glatter of MicroPact Recognized as CRN 2018 Women of the Channel

VP of Global Alliances Huelskamp recognized as CRN WOTC for sixth consecutive year

May 14, 2018 | PartnersCompany NewsInside MicroPact

CRN, a brand of The Channel Company has named two of MicroPact’s Global Alliance leaders to its prestigious Women of the Channel list for 2018. It is the first such recognition for Justine Glatter, Global Alliance Manager, and the sixth consecutive for Barb Huelskamp, VP of Global Alliances at MicroPact. Read More

State OIGs: Is Your Audit and Investigation Data Referenceable?

Make Sure Fact-Finding Efforts Hold Up in Testimony and Reports

April 18, 2018 | Justice and Law Enforcement

Today only a handful of the largest state OIGs use a case management system that ensures all captured information is referenceable in the eyes of prosecutors and legislators. If you’re collecting information that can’t be easily retrieved, your office is likely shortchanging itself in terms of recoveries and funding. Read More

Gary Walker's avatar

Gary Walker

Big League PerSec Tools for Small Federal Agencies

Reclaim Days or Even Weeks per Candidate in the Vetting Process

April 13, 2018 | Justice and Law EnforcementCase Management/BPM

Personnel security (PerSec) and background investigation (BI) backlogs can leave federal agencies vulnerable to exploitation. A routine case may capture attention at any moment, whether through an inspector general inquiry, FOIA request, legal challenge, or OPM audit. With the right investigation management software agencies can demonstrate compliance with federal and agency-specific guidelines and reproduce the rationale for their actions and decisions. Read More

Gary Walker's avatar

Gary Walker

Looking for Affordable, Secure, Cloud-based Case Management Solutions? Let’s Talk at NASCIO

entellitrak Helps State CIOs Make the Move to Agile

April 9, 2018 | Justice and Law EnforcementRegulatoryEvents

The perennial challenge for state CIOs is to help stretch each statehouse dollar by making progress on the Top Ten Priorities. Low-code, interoperable solutions that can be securely hosted in the cloud are fundamental to reducing operating costs — not to mention providing a platform for digital transformation. Read More

Bob Ragsdale's avatar

Bob Ragsdale

Filling the Gaps in Medicaid Modularity

Don’t Let HCBS Waiver and Self-Directed Benefits Programs Fall Through the Cracks

March 28, 2018 | Healthcare and Benefits

As states advance from module definition to procurement to implementation, it’s becoming clear that niche programs with special eligibility and service requirements are often outliers on the MES roadmap. MicroPact is ideally suited to fill these gaps. Read More

Stephanie Kuhnel's avatar

Stephanie Kuhnel

PSCs: Is Your Document Management System Not Doing the Job?

Public Services Oversight Is a Classic Fit for Case Management

March 13, 2018 | Regulatory

The first generation of software used by public service commissions (PSCs) and public utilities commissions (PUCs) to shepherd filings through the review process is starting to break down. That’s good news — agencies can finally get out of the document management and e-publishing business. Read More

Wayne Miles

entellitrak Certified Developers Work Smarter, Not Harder

Want to Leverage the Platform to Its Fullest? Get Certified.

February 26, 2018 | Case Management/BPMTraining

Recently I spoke with some of the first software engineers to complete the entellitrak Certified Developer program, including the first partner developer to earn the badge. Doing so can slash Java developers’ time to proficiency on entellitrak, which can drive down implementation costs.  Read More

Michelle LaLumia's avatar

Michelle LaLumia

MicroPact Launches entellitrak Certified Developer Program

Certified Java Engineers Have Proven Skills to Build and Deploy Robust, Scalable Applications With entellitrak

February 5, 2018 | Company News

Engineers Demonstrate Ability to Deliver Enterprise-ready entellitrak-based Applications Read More

MicroPact Global Alliance Program Retooled to Accelerate Revenue Growth for Public Sector Integrators

Partner Program Rewards Success Deploying Low-code Case Management Solutions

January 16, 2018 | Company News

MicroPact today announced the launch of its enhanced Global Alliance partner program, under the direction of channel expert Barb Huelskamp. Read More

Meet Carol Heitland, Disability Benefits Expert

January 11, 2018 | Inside MicroPactCase Management/BPM

Carol Heitland is a recognized expert in disability benefits determination, particularly Social Security disability case management. She has over 30 years of experience leading the design, delivery, and support of complex enterprise-wide case management systems in the public sector market.  Read More

Michelle LaLumia's avatar

Michelle LaLumia

Meet Barb Huelskamp, Vice President of Global Alliances

January 8, 2018 | Company NewsCase Management/BPM

Barb Huelskamp joins MicroPact with a 25-year record of accomplishment driving revenue growth via channel and sales management for a range of technology companies.  Read More

Michelle LaLumia's avatar

Michelle LaLumia