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The 2017 Gartner CIO Survey

A Look at Where Government CIOs Excel, and Miss Out

April 11, 2017 | Analysts

Every year, Gartner surveys CIOs from around the world to identify the key priorities, opportunities, and issues they face. This year’s survey gathered insights from more than 2,500 individuals. Read More

Bob Ragsdale's avatar

Bob Ragsdale

Gartner Symposium/ITxpo 2016: Tap into Hidden IT Talent by Embracing Thought Diversity

“Chronic Sameness” Is the Enemy of Innovation

October 19, 2016 | Human CapitalEEOAnalysts

According to the Department of Labor, by 2020 there will be 1.4 million computer specialist job openings in the U.S., but too few qualified graduates to fill even a third of those jobs. Unless genetically modified food sources seriously increase fertility rates, the IT industry won’t survive using current recruitment and retention practices. Read More

Bob Ragsdale's avatar

Bob Ragsdale

IRS’s First CTO to Join MicroPact on Stage at Gartner Symposium

Symposium/ITxpo 2016: Industry Day Preview

September 13, 2016 | Case Management/BPMAnalysts

MicroPact will be joined by Terry Milholland, the Internal Revenue Service’s first-ever Chief Technology Officer at this year’s Symposium for an industry day session exploring how the IRS systematically journeyed to world-class IT. Read More

Bob Ragsdale's avatar

Bob Ragsdale

The Hype Over Cross-Agency Case Management

Improving Outcomes Across Government

July 12, 2016 | Case Management/BPMAnalystsFederal Solutions

July is my favorite reading month – it’s when the bulk of Gartner’s Hype Cycles are released. This year’s Hype Cycle for Digital Government Technology has some very interesting technologies situated in the Trough of Disillusionment. Read More

Bob Ragsdale's avatar

Bob Ragsdale

Where Is MicroPact in the New Federal IT Battleground?

Gartner Uncovers Win-Win Strategies for Vendors and CIOs under New Rules

May 17, 2016 | Analysts

In a recent report, “Competitive Landscape: New U.S. Federal Market Battleground Calls for New Tactics,” Gartner analysts Katell Thielemann and Rishi Sood highlight tactics from six organizations — including MicroPact — that are "proactively changing the rules of engagement." Read More

Bob Ragsdale's avatar

Bob Ragsdale

Gartner BPM Summit 2015: Traditional BPM Is On Its Way Out

Digital Humanism Will Influence Design of Future Business Applications

September 25, 2015 | Case Management/BPMAnalysts

At the recent Gartner BPM Summit held at Maryland’s National Harbor, it appeared to me that the underlying message was to make humans a central aspect of the digital business leading to what analysts referred as “digital humanism”. Read More

Sandeep Khare's avatar

Sandeep Khare

Gartner BPM Summit 2015:
The Shift from BPM to Case Management

Event Marks Business Transformation Turning Point

September 22, 2015 | EventsCase Management/BPMAnalysts

Earlier this month, members of the MicroPact team attended and exhibited at the 2015 Gartner BPM Summit. While it was our fourth time sponsoring the event, it was clear to me that the conversations this year were very different from the previous three. Case Management as a process style and technology is moving to center stage. Read More

Bob Ragsdale's avatar

Bob Ragsdale

Gartner BPM Summit 2015: Digital Humanism and Case Management

Putting People and Data First Are Keys To Successful Enterprise Solutions

September 10, 2015 | EventsCase Management/BPMAnalysts

A major theme coming out of this year’s Gartner BPM Summit centered on Digital Humanism – a concept that isn’t necessarily new but seems to be becoming more and more relevant to more and more industries as we all move deeper and deeper into Digital Business. Read More

Roger Hughlett's avatar

Roger Hughlett

What are Smart Process Apps for Case Management?

Benefits of Smart Process Apps

February 3, 2015 | Case Management/BPMAnalysts

At a high level, a smart process app is a template application that represents a baseline solution catering to a particular vertical market such as finance, insurance, or transportation, or horizontally with applications such as labor relations, background investigations or processing workers’ compensation claims. Read More

Sandeep Khare's avatar

Sandeep Khare

Where Will IT Budgets Go in 2015?

Gartner Says Global IT Market Will Hit $3.8 Trillion This Year – up from 2014

January 20, 2015 | Case Management/BPMAnalystsRapid Application Development

Worldwide IT spending is on track to hit $3.8 trillion this year, which is a slight increase from the previous year but also down from what analysts from Gartner Inc. had predicted late last year. Read More

Roger Hughlett's avatar

Roger Hughlett