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All EEO Blog Blog Posts from 2012

Avoiding Liabilities: Understanding the Rehabilitation Act

Why education and training are essential in helping to ensure “Reasonable Accommodation”

December 3, 2012 | Fair Practice

This month we examine how lack of training and understanding of the Rehabilitation Act can cost agencies. Read More

Carl Moore's avatar

Carl Moore

MicroPact and IntelliDyne Form Strategic Alliance for Public Sector Market

Partnership will focus on federal customers and expand upon solution offerings

December 2, 2012 | Company News

MicroPact and IntelliDyne announced today a strategic alliance that combines MicroPact’s excellence in case and business process management (BPM) software development with IntelliDyne’s market-leading IT consulting services. Read More

MicroPact and ASM Research Announce Strategic Partnership

Partnership will expand presence within the federal government

November 4, 2012 | Company News

MicroPact and ASM Research, Inc. (ASM) today announced a strategic partnership that combines MicroPact’s excellence in case and business process management (BPM) software development with ASM’s more than 30-year history as a leading solutions integrator. The partnership will strengthen the service and software offerings of both companies to the federal government, a market in which the two companies have extensive experience. Read More

Can a Responsible Management Official (RMO) decide if ADR is appropriate and also be the person with settlement authority?

Ask the EEOC - November 2012

November 1, 2012 | Ask the EEOC

Find out if it is appropriate for a Responsible Management Official (RMO) to take on both duties.

Jamie Price's avatar

Jamie Price

The Confidentiality of an Employee’s Medical Information

Fair Practice: Tips for Supervisors on Protecting Confidentiality

October 31, 2012 | EEOFair Practice

Supervisors are generally aware that an employee’s medical information is confidential. This, of course, means that anything the supervisor knows about an employee’s medical situation cannot be shared with other employees. Because of the sensitivity of this matter, there are a couple of situations a supervisor should be aware of in order to maintain the confidentiality of an employee’s medical information. Read More

Carl Moore's avatar

Carl Moore

Concurrent User vs. Per Seat Licenses - The Analogy

Concurrent User Licensing Saves You Time, Money and Hassle

October 15, 2012 | Inside MicroPact

There are many ways to base software licenses. Two major licensing categories are user-based (number of users accessing the system) and metered (some unit of measure or cycle) and within each of these categories there are a myriad of sub-categories. When it comes to user based models, the question I am asked most often is, "What is the difference between Per Seat and Concurrent User Licenses?" Read More

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Che de Bruin

What can I do to prepare for this year's 462 report?

Ask the EEOC - October 2012

September 28, 2012 | Ask the EEOC

In this month's issue we share tips to help you streamline your FY 2012 462 report submission.

Jamie Price's avatar

Jamie Price

Using a surveillance camera to capture cases of severe harassment in the workplace.

Fair Practice: Taking reasonable actions to stop harassment

September 28, 2012 | Fair Practice

While employers are rightly concerned about installing surveillance cameras to capture evidence of employee misconduct in the workplace, a Federal Court of Appeals has issued a decision that provides an interesting perspective on this question. Read More

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Carl Moore

The EEOC’s New Gameplan

Guest blog by Patricia G. Barnes, Author of Surviving Bullies, Queen Bees & Psychopaths in the Workplace

September 26, 2012 | Inside MicroPact

The situation in the United States is bleak for workers who are targets of employment discrimination and harassment. The poor economy means that many workers have no option but to remain in a bad job where they are mistreated. When that’s no longer an option – the worker is fired or forced to quit - few have the resources to hire an attorney and file a lawsuit. Those that do soon discover that federal courts are hostile to these types of cases - dismissing most before they ever reach a jury.  And policy-makers seem oblivious, at best. But change may be afoot. Read More

The Secrets to Our Success

Reflections on the wind down of another successful federal fiscal end-of-year buying season

September 25, 2012 | Inside MicroPact

As another government fiscal year comes to an end, I have paused to reflect on the continuous success of our product across the federal space. Over 200 federal agencies and organizations are using our software. We've won more than 70 projects this past year alone. Read More

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Growson Edwards

What I Learned at the 462 Conference

Director of Customer Relations Tom Lowrey Shares Lessons Learned from the 462 Conference

September 24, 2012 | Events

MicroPact's Director of Customer Relations, Tom Lowrey delivered the 462 Basics session at the 10th Annual 462 Conference. In his latest blog post, Tom shares a quick list of the things he learned at this year's event. Read More

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Tom Lowrey

Introducing the New MicroPact Community Support Portal

New Support Resource Features Live Chat, User Forums and a Searchable Community-Powered Knowledge Base

September 21, 2012 | Inside MicroPact

At the 10th Annual 462 Conference we announced the launch of our new social support portal – the MicroPact Support Community. All that’s needed to join the community is a connect account (http://connect.micropact.com). The MicroPact Support Community currently supports our icomplaints product and can be accessed via the support buttons on our connect portal Read More

Raffle Winners from the 10th Annual 462 Conference

Who Won the iPad?

September 14, 2012 | Events

MicroPact donated an assortment of prizes including an iPad 3 to facilitate a fundraising raffle for the Federal Employee Education and Assistance Fund (FEEA). Thanks to the generosity of our attendees, we raised $715 to support FEEA’s programs. Read More

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Daniele Gomes

Thank You for Making MicroPact's 10th Annual 462 Conference a Success

September 14, 2012 | Events

I would like to thank each individual who attended, and the entire EEO community, for making MicroPact’s 10th Annual 462 Conference a huge success. The participation and thought provoking contributions were superb on all fronts. Keep reading for a blog recap of yesterday’s sessions and directions to the new social support portal where you can download copies of the presentations. Read More

5 Lessons Learned About Social Media and EEO Compliance

Guest Blog by GovLoop's Pat Fiorenza

September 14, 2012 | Inside MicroPact

This week I spoke on a panel at MicroPact’s 462 10th Annual Conference: The Changing Landscape on EEO in the Federal Workplace. As I mentioned in a previous post, speaking at events like this are typically one of my favorite parts of my job - it’s always great to connect directly with government employees to really learn first hand about what their challenges are, innovative projects in government and then help to tell their great government stories on GovLoop. Throughout the day I wrote down some notes, and here are my top 5 takeaways from the panel. Read More

Social Media and EEO Policy

MicroPact 462 Conference – Live Blogging

September 12, 2012 | Events

Now that we’re all filled up on lunch, our very own Steve Gaitten, Director of Digital Programs, is about to lead us into our third session to discuss social media and EEO policy. The goal of this panel is to highlight common issues and challenges related to EEO, and provide practical, prescriptive advice to those who are creating or administering new policy. Read More

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Bob Ragsdale

The Nexus Effect: The New Science of Making a Difference

MicroPact 462 Conference – Live Blogging

September 12, 2012 | Inside MicroPact

The last session of this year’s 462 Conference, The New Diversity and Inclusion Initiative, was presented by Bruce Stewart, Deputy Directory of Diversity and Inclusion, Office of Personnel Management.    A charismatic presenter, Stewart started his presentation blaring Sister Sledge’s “We Are Family” and refused to let the audience sit back and coast during the last presentation of the day.  Read More

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Bob Ragsdale

EEO Investigations and Claims

Utilizing an Internal Workforce vs. Contractors

September 12, 2012 | Events

This is today's second session post from our annual 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace. This one is from a panel discussion on Internal Workforce vs. Contractors featuring Moderator: Alethea Long-Green, Director, Human Capital Solutions, STGi Bonita White, Director, EEO Compliance and Operations Division, HHS Mariam Harvey, Director, Office of Civil Rights and Diversity, Treasury Alvin Dillings, Sr. Policy Advisor, Office of Civil Rights, DOI Read More

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Bob Ragsdale

Leveraging icomplaints Data to Manage Your EEO Program

MicroPact 462 Conference – Live Blogging

September 11, 2012 | Events

We're live blogging today’s sessions from our annual 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace. Read More

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Bob Ragsdale

Guest Blog - GovLoop's Pat Fiorenza Previews Discussion of Social Media & EEO Policy

One of four major presentations at the 10th Annual 462 Conference

September 10, 2012 | Inside MicroPact

On Wednesday, I will be sitting on a panel for MicroPact’s 462 10th Annual Conference: The Changing Landscape on EEO in the Federal Workplace. Speaking at events like this are typically one of my favorite parts of my job - it’s always great to connect directly with government employees to really learn first hand about what their challenges are, innovative projects in government and then help to tell their great government stories on GovLoop. Read More

Making Products and Services More Accessible to People with Disabilities

Accessibility Defeats Disability

September 7, 2012

Section 508 compliance is not only a requirement for the Federal contracts but I believe it is also the right thing to do even though it adds to the overall design, development and testing time.  I am of the opinion that people with disabilities can positively contribute to the overall economy and to the society in general if given the right tools to perform their work. Read More

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Sandeep Khare

Why it’s important to listen to what an employee may have to say during a termination meeting.

Fair Practice: Listening during Termination Meetings

August 29, 2012 | Fair Practice

Listening to an employee during a termination could be the most important part of the meeting. Read More

Carl Moore's avatar

Carl Moore

How do I report an informal case where ADR was accepted but never occurred?

Ask the EEOC - September 2012

August 29, 2012 | Ask the EEOC

Find out how to report a complaint where ADR was accepted, but mediation never occurred in this month’s Ask the EEOC.

Jamie Price's avatar

Jamie Price

MicroPact’s Kris Collo on Sequestration: Challenges and Opportunities

August 27, 2012 | Company News

The possibility of sequestration, or automatic budget cuts that could take effect on Jan. 2 if Congress fails to agree on how to cut $1.2 trillion dollars from the federal budget, has some in Washington, D.C. thinking ahead. In a new series WashingtonExec is asking federal contracting leaders their thoughts on the situation, how it will impact business, and the road ahead. Read More

The 462 Conference is Just Five Weeks Away

Final chance to win a free pass to the conference

August 6, 2012 | Events

We’ve have already given away two free passes but there is still one more chance to win. Comment on this post and tell us which session you are most looking forward to and you’ll be entered in the random drawing for the final free pass. Read More

Customer Service Through User Forums

July 27, 2012 | Inside MicroPact

Listening to our customers and understanding their expectations of our products is paramount to building successful relationships. Read More

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Dale Bird

Are there risks associated with granting “special leave?"

Fair Practice: The Trouble with Special Leave

July 25, 2012 | Fair Practice

Even the best intentions may lead to trouble when granting "special leave." Read More

Carl Moore's avatar

Carl Moore

If a case is remanded how should prior events be reported?

Ask the EEOC - August 2012

July 25, 2012 | Ask the EEOC

Find out how to report prior events after a remand in this months Ask the EEOC.

Jamie Price's avatar

Jamie Price

Interview With Mike Cerniglia

Mobility And “Future-Proofing” Technology

July 12, 2012 | Company NewsMobile

Mike Cerniglia, Executive Vice President and Chief Technology Officer (CTO) of MicroPact, sat down with the WashingtonExec to discuss the company’s mobile initiative, protecting data, and how he and company CEO Kris Collo founded MicroPact while still in undergraduate school. Read More

Introducing this Year's Speakers at the 10th Annual 462 Conference

The Changing Landscape of EEO in the Federal Workplace

July 12, 2012 | Events

Presentations at this year's conference include The New Diversity & Inclusion Initiative, Leveraging icomplaints Data to Manage Your EEO Program, Internal Workforce vs. Contractors and Social Media & EEO Policy Read More

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Daniele Gomes

When is “I’d like to shoot my supervisor” Not Cause for Termination?

Fair Practice: Dealing with Threats in the Workplace

July 9, 2012 | Fair Practice

Handling threats in the workplace may seem clear cut but there are nuances and pitfalls you need to be aware of to handle the situation. Read More

Carl Moore's avatar

Carl Moore

What happens if a counseling period ends on a weekend or federal holiday?

Ask the EEOC - July 2012

July 9, 2012 | Ask the EEOC

Find out how weekends and federal holidays affect the end of counseling periods in this month's Ask the EEOC.

Jamie Price's avatar

Jamie Price

Another Chance to Win a Free Pass to the 10th Annual 462 Conference

Just write on our Facebook wall and you'll be entered to win

July 2, 2012 | Inside MicroPact

On September 12, MicroPact will host the 10th Annual 462 Conference.  The conference will offer informative thought leadership sessions, insights on how to get the most out of icomplaints, live Q&A time with industry leaders, guidance on the latest EEO processing tools and strategies, an exhibit hall, and a chance to network with other EEO professionals. Read More

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Steve Gaitten

MicroPact Announces 10th Annual 462 Conference

Event celebrates a decade of EEO case management excellence and innovation in EEO processing tools

June 20, 2012 | Company NewsEvents

MicroPact, a leader in the development of case and business process management (BPM) software, today announced that its 10th Annual 462 Conference: The Changing Landscape of EEO in the Federal Workplace will be held on September 12, 2012 at the Marriott Metro Center in Washington, D.C.  Read More

Registration for MicroPact’s 10th Annual 462 Conference is Now Open

Learn How to Win a Free Conference Pass

June 12, 2012 | Company NewsInside MicroPact

On September 12, 2012 MicroPact will host the 10th Annual 462 Conference.  Registration is now open.  Visit the conference website and take advantage of the 25% early bird discount. Space is limited.  Every month between now and September, we’ll be giving away 1 free conference pass.  During the month of June, post the following phrase via Twitter, and you’ll be automatically entered in a drawing for a paid conference pass.  The winner will be announced on Friday, June 29th. Read More

Transgender and Title VII Sex Discrimination

EEOC Reaffirms Position on Issues of Gender Identity

May 25, 2012 | Fair Practice

It wasn’t too many years ago that most EEO professionals would have said that gender identity/gender expression issues are not covered by Title VII as sex discrimination. Beginning in 2008, a series of lower court decisions held that denying a transgender person an employment opportunity because the person was transitioning or had transitioned from one sex to another was a form of discrimination. Read More

Carl Moore's avatar

Carl Moore

How Does Acceptance of ADR Affect FAD Timeliness?

Ask the EEOC - June 2012

May 25, 2012 | Ask the EEOC

Find out how a complainant’s acceptance of ADR during an investigation can affect FAD timeliness in this month’s Ask the EEOC.

Jamie Price's avatar

Jamie Price

Previewing the 10th Annual 462 Conference

Demonstrating EEO’s Return on Investment

May 16, 2012 | Inside MicroPact

In just a few days, registration will open for MicroPact’s 10th Annual 462 Conference. This year’s conference will be held on September 12th at the Washington Marriott at Metro Center.  The 462 Conference is an event dedicated to federal EEO professionals.  The agenda will include a broad slate of interactive learning opportunities for anyone involved in the collection and management of EEO related information.  The 462 Conference provides a unique opportunity to acquire in depth training with icomplaints, the system that manages more than 90% of all federal EEO claims.  The cost of the event is $189 per person. Read More

Steve Gaitten's avatar

Steve Gaitten

Social Media Posting by One of Your Employees

Fair Practice: How-To's for Navigating the EEO Landscape

May 8, 2012 | Fair Practice

There have been numerous court decisions in recent years addressing the issue of employee communications on social media that relate to the employee’s employment.  These cases raise some very difficult issues for employers in both the public and private sectors. Read More

Carl Moore's avatar

Carl Moore

If a harassment claim includes a series of events, how do you pinpoint the incident date?

Ask the EEOC - May 2012

May 8, 2012 | Ask the EEOC

Harassment claims tend to be made up of a series of events that together make up an unlawful employment practice, which can make it hard for EEO counselors to pinpoint an incident date. Get some guidance from Jamie Price at the EEOC on this topic by reading the latest Ask the EEOC.

Jamie Price's avatar

Jamie Price

What's New in the World of EEO - May 2012

Headlines and Info on the Latest EEO Initiatives

May 8, 2012 | Company News

Enforcement Guidance has been issued by the EEOC on employer use of arrest and conviction records in employment decisions.  Also, the EEOC will be hosting their Executive Leadership Conference May 15 - 17, 2012 at the Hyatt Regency Chesapeake Bay in Cambridge, MD. Read More

MicroPact Announces Inaugural Innovation Challenge Program

April 24, 2012 | Company News

MicroPact, a leader in the development of case and business process management (BPM) software, today announced the launch of the MicroPact Innovation Challenge.  The announcement was made at the Gartner Business Process Management Summit 2012 in Baltimore where MicroPact is demonstrating their unified, open architecture approach to BPM. Read More

What's New in the World of EEO - April 2012

Headlines and Info on the Latest EEO Initiatives

April 6, 2012 | Company News

EEOC has released its Annual Report on the Federal Work Force Part II: Work Force Statistics, Fiscal Year (FY) 2010. While Part I of the report focused on EEO complaint processing, this report summarizes a few select EEO program activities and best practices and provides work force data for 64 federal agencies. Read More

What is the difference between a hearing with an Administrative Judge’s decision and a summary judgment?

Ask the EEOC - April 2012

April 2, 2012 | Ask the EEOC

If an AJ conducts a hearing before issuing a decision, then, in most cases, the AJ has determined that there are genuine issues of material fact which require that the AJ hear witness testimony in order to determine what happened.

Jamie Price's avatar

Jamie Price

Diversity & Inclusion: What’s new in the Government-wide Strategic Plan?

April 2, 2012 | Fair Practice

The OPM Guidance for Agency-Specific D&I Strategic Plans requires that agencies create or modify existing Strategic Plans so they align with the Government-wide Strategic Plan. Specifically, the agency plan should incorporate the three “Goals” from the Government-wide Plan, Work Force Diversity, Workplace Inclusion, and Sustainability. Read More

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Carl Moore

What’s New in the World of EEO - March 2012

Headlines and Info on the Latest EEO Initiatives

March 1, 2012 | Company News

February was a busy month for the EEOC. The EEOC released its Strategic Plan for 2012-2016 which details a new strategy for implementing the power granted to the EEOC in order "to prevent any person from engaging in any unlawful employment practice." More information on the strategic plan can be found on the EEOC website. Read More

Can a complaint be closed with a settlement even if there was no finding of discrimination?

Ask the EEOC - March 2012

March 1, 2012 | Ask the EEOC

A settlement agreement can be entered into at any stage of the pre-complaint or complaint process and is binding on both parties. See 29 C.F.R. § 1614.504(a). It is not necessary for there to be a finding of discrimination.

Jamie Price's avatar

Jamie Price

How EEO & Affirmative Employment differ from Diversity & Inclusion. Part 2- Defining Inclusion

March 1, 2012 | Fair Practice

In last month’s Fair Practice, we discussed how EEO/Affirmative Employment definitions and practices differ from those of Diversity.  Now that we have an understanding of what diversity is and how it works, we can take a look at the definition of inclusion and the role it plays in the recent government-wide Diversity and Inclusion initiative. Read More

Carl Moore's avatar

Carl Moore

If a complainant files a civil action while in the appeal phase, does the EEOC continue to process the appeal?

Ask the EEOC - February 2012

February 1, 2012 | Ask the EEOC

Filing a civil action will terminate EEOC processing of the appeal. See 29 C.F.R. § 1614.409.

Jamie Price's avatar

Jamie Price

How EEO & Affirmative Employment differ from Diversity & Inclusion. Part 1- Defining Diversity

February 1, 2012 | Fair Practice

What are the similarities and differences between EEO and AE versus Diversity? Read More

Carl Moore's avatar

Carl Moore

Can an agency mandate an extension to the filing deadline?

Ask the EEOC - January 2012

January 2, 2012 | Ask the EEOC

If the Complainant is going to agree to an extension it needs to be 60 days for us to complete counseling. Can we mandate a longer extension?

Jamie Price's avatar

Jamie Price