MicroPact Blog

462 Symposium Tackles Changing Workplace

Del. Eleanor Holmes Norton To Deliver Opening Keynote at MicroPact’s Annual Event

Roger Hughlett's avatar

By: Roger Hughlett

June 2, 2014

The modern workplace is as dynamic as it is diverse. Organizations of all sizes are dealing with the challenges (and opportunities) that come with managing a multigenerational workforce representing varied cultures, ethnicities, religions, genders and sexual orientations.

Few members of an organization’s team understand the ever-changing nature of the workplace more than the professionals who are charged with implementing and enhancing the EEO program in accordance with the rules and regulations set forth by the Equal Employment Opportunity Commission. This is why each year, MicroPact gathers together EEO professionals, leading experts, and government officials for the 462 Symposium. (All federal agencies are required to submit an EEOC Form 462 to the EEOC annually.)

The 462 Symposium is the only event that focuses on preparing icomplaints users to submit the Form 462 Report. Whether an agency uses the icomplaints Quality Report Management (QRM) module, or the EEOC supplied Microsoft Excel tool to generate the submission file and submit it through the EEOC FedSEP Portal, the 462 Symposium will equip attendees with the tools and insights to successfully navigate the 462 reporting season.

On top of all the valuable content on tap for the symposium this year, MicroPact has invited Del. Eleanor Holmes Norton to deliver the opening keynote address.

Ever-Changing Workplace

From new technology and so-called “millennials” to sexual harassment and avoiding media attention for the wrong reasons, the most pressing issues facing the ever-changing workplace will be discussed by a collection of EEO leaders at this year’s 462 Symposium.

The 12th Annual 462 Symposium: Using Data to Drive Workplace Culture is scheduled for Sept. 15 at the Washington Marriott Metro Center. The all-day event will feature hands-on training sessions regarding MicroPact’s icomplaints software, which is used to process more than 90 percent of all federal EEO complaints, as well lectures and panel discussions from leading EEO experts.

One of the sessions will attack the issue of a changing workplace head on. Ed Laughlin, Senior Trial Attorney for the EEOC, will present “How Technology and A Changing Workforce Will Continue To Impact EEO Law and Workplace Culture.” Laughlin plans to discuss how the newest generation to enter the workforce bring their own technologies and attitudes to the workplace. And why EEO professionals need to understand what all this means to their roles.

A True Champion of EEO


Keynote Speaker: Congresswoman Eleanor Holmes Norton

Before we set everyone off on a day of networking and learning, we’re sure to see a packed house for the opening keynote from Del. Eleanor Holmes Norton, D-Washington, D.C. As the first woman to chair the EEOC and a groundbreaking civil rights leader, the congresswoman brings a unique perspective to the issues facing Americans in the workplace.

As chairman of the EEOC, Congresswoman Norton was responsible for enforcing both the 1963 Equal Pay Act and the 1964 Civil Rights Act. Norton has played an important role in the history of EEO laws and EEO enforcement from both appointed and elected posts in Washington.

Congresswoman Norton has been named one of the 100 most important American women in one survey and one of the most powerful women in Washington in another. The Congresswoman's work for full congressional voting representation and for full democracy for the people of the District of Columbia continues her lifelong struggle for universal human and civil rights.

We are sure that the congresswoman will share her thoughts on the ever-changing workplace and the role the EEOC and EEO professionals will play in making sure the workplace of tomorrow is one free of discrimination.

About the Author

Roger Hughlett was a member of the Marketing Team with MicroPact from 2013 - 2015.