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Gartner Symposium/ITxpo 2014: The Data-Firstâ„¢ Philosophy

MicroPact Shares Benefits of entellitrak with Enterprises in Multiple Industries

Roger Hughlett's avatar

By: Roger Hughlett

October 5, 2014 | EventsAnalysts

Before Gartner Symposium/ITxpo “officially” kicks off, Gartner Research hosts what is known as Industry Sunday. It is in essence a day packed with break-out sessions targeting CIOs and tech leaders from specific sectors – Higher Education, Government, Energy, Retail and Banking (to name only a few).

The exhibition hall is still closed so the day is all about discovering new technologies and new ways of looking or approaching new and existing technologies. There’s a lot of talk about current problems and the correlating opportunities facing CIOs from multiple industries.

Members of the MicroPact Team attend this day because we learn so much about our customers. We hear from them directly during sessions and during the many networking opportunities throughout the day. For me, this year’s Industry Sunday was packed with sessions on Digital Government and Higher Education – two important sectors for MicroPact and the entellitrak® platform for Case Management and Business Process Management (BPM).

As a unified platform for Case Management and BPM, entellitrak’s Data-First approach allows it to be implemented immediately and configured continuously, enabling customers to get to work quickly while keeping costs low.

These key benefits – rapid development and deployment, pre-configured frameworks based on industry best practices, and a high return on investment -- ring true and clear for CIOs from all industries, but they are especially important within Higher Ed and Government.

Both Higher Ed and Government organizations are poised for dramatic changes in how they use technology in order to deliver better outcomes and ideally better services to those audiences they service. The right enterprise solutions help a university deliver better service to its students and faculty members just as technology helps a Federal agency provide better and more complete services to citizens.

Rick Howard, Research Director at Gartner Research and an inspiring speaker to anyone who works with government enterprises, delivered the best line of the day when discussing how technology would be able to help someone who lost his job find government benefits and resources in a manner of minutes.

“This is not science fiction,” he told a packed room during his presentation titled “Digital Civic Moments: The Leap From Analog to Digital Business Models.”

Howard’s example, which tied together everything from multiple personnel records systems to public transit fare card systems, exemplified the power that interoperability most certainly will play in the future of public-facing IT systems.

Along the same lines, Jan-Martin Lowendahl, VP Distinguished Analyst for Gartner, pointed out how important integrated systems and integrated approaches to IT systems are and will continue to be within Higher Education. In his presentation titled “The Top 10 Business Trends and Strategic Technologies in Education,” Lowendahl discussed the growing pressures colleges and universities will face in managing an ever-expanding demand for their services.

MicroPact’s track record with enterprise customers in Government and Higher Education (here’s more on the most recent MicroPact news in Higher Ed) will be on full display this week at Gartner Symposium/ITxpo. Stop by MicroPact’s booth (Booth No. 404) to see a demo and to find out more about how the entellitrak platform can work for your enterprise.

About the Author

Roger Hughlett was a member of the Marketing Team with MicroPact from 2013 - 2015.