MicroPact Blog

How Chainbridge Solutions Leverages entellitrak to Keep People Safe

Aarti Smith, President & CEO of Chainbridge Solutions, discusses her personal connection to Personnel Security

Aarti Smith's avatar

By: Aarti Smith

June 25, 2019 | Justice and Law EnforcementPartners

Guest blogger Aarti Smith is the President & CEO of Chainbridge Solutions, an agile software development company located in Fairfax, VA, focused on improving investigations processes and building entrusted systems and solultions. Chainbridge Solutions is a Gold-level member of the MicroPact Global Alliance.

The Chainbridge story started in Blacksburg, Virginia, where Aarti Smith studied for 5 years, receiving her bachelor’s and master’s degrees in Electrical Engineering. 

I am a Virginia Tech Hokie. I was not physically there in 2007, but the tragedy of April 16 had a profound impact on me. The shooting that day took place in an engineering classroom, one where I had taken many classes. I used to sit in the middle of the room, near the windows. Those were the very windows that students leapt out of in fear of the shooter. 

This event led me, and many others, to think about how this could have happened. Why didn’t someone know? Did we see any warning signs? Could it have been prevented and those 32 wonderful lives have been spared?

Nuclear Regulatory Commission Background Investigations

MicroPact Global Alliance partner Chainbridge Solutions streamlined the Nuclear Regulatory Commission’s onboarding process by implementing the entellitrak-based Personnel Security Adjudications Tracking System (PSATS).

These questions were still on my mind in 2010 when a new career opportunity presented itself—and Chainbridge Solutions was born, a business focused on personnel security. When people think of personnel security (PERSEC), they typically think physical security, such as guards at a security check point, or key card access to buildings (and in fact, Virginia Tech has made great strides in these areas since the shooting). But rarely do people consider the importance of workforce security and wellbeing. What I mean by PERSEC is people security, personnel vetting to ensure that the people that are working at an agency are safe and offer no harm to staff, customers, or IT assets.

It isn’t easy for agencies to ensure personnel security. They must execute a complex process when a new candidate is considered for employment or access. Employees, contractors, visitors, foreign nationals, and others must all complete a plethora of onboarding forms, have record checks conducted, possibly be considered for pre-employment, and then information must be shared with both internal and external data systems to capture all relevant information on a candidate. 

Finally, all investigative items must be consolidated, reviewed, and adjudicated for either a favorable decision to onboard a candidate or an unfavorable decision to not onboard a candidate. Complexities include administratively withdrawing the pursuit of a candidate, reinvestigations, existing active clearances, revoking clearances, and so much more.

The more I learned about the PERSEC process, the more passionate I grew about improving it. I learned about the players that contributed to the overall effort, and their specific challenges. I learned about the types of data that flowed through the process and when and where it needed to be shared with other data systems. And I realized that the best way to improve this process—to make it more efficient, and make sure that nobody falls through the cracks—is by building smart case management systems that automate the entire personnel security lifecycle. 

Chainbridge Solutions brings automation to every part of the PERSEC process. We help our customers streamline their workflows, create efficiencies, move away from paper-based and manual processes, consolidate disparate systems, and add reporting capabilities that didn’t exist before. We do all of this using MicroPact’s entellitrak platform. 

For example, together we have helped the Nuclear Regulatory Commission (NRC), Personnel Security Branch, deploy their Personnel Security Adjudications Tracking System (PSATS). 

PSATS transformed the agency’s ability to swiftly onboard approved candidates, ensure high data integrity of their personally identifiable information, expedite information sharing between NRC and the Office of Personnel Management, and allow for swift communication with candidates and executive management. PSATS on the entellitrak platform now provides a central repository for all personnel security related data, with a single process view across several systems.

Chainbridge Solutions continues to leverage the entellitrak platform to build exceptionally sophisticated functionality. These innovations include AI, consisting of Machine Learning and Robotic Process Automation (RPA) innovations. Chainbridge Solutions has built a Machine Learning wizard that makes predictions on whether or not a candidate will receive a favorable adjudication. RPA is automating more repetitive, time-consuming tasks, allowing PERSEC staff to focus on the more challenging, and more sensitive, parts of the process. 

I’m proud of the work that Chainbridge Solutions and MicroPact have done together in order to make PERSEC processes more effective—because that is such a key part of identifying potential threats. Together, our solutions are helping to ensure a trusted workforce, prevent future tragedies, and ultimately keeping people safer.

Learn more about the Nuclear Regulatory Commission, Personnel Security Branch, Personnel Security Adjudications Tracking System (PSATS) to understand how Chainbridge Solutions and MicroPact come together to create advanced PERSEC solutions. 

About the Author

Guest blogger Aarti Smith is the President & CEO of Chainbridge Solutions, an agile software development company located in Fairfax, VA, focused on improving investigations processes and building entrusted systems and solultions. Chainbridge Solutions is a Gold-level member of the MicroPact Global Alliance.