Kansas Goes Live with Iron Data’s ICM Solution
NOTE: This press release was issued prior to the merger between MicroPact and Iron Data.
December 23, 2013, Washington, D.C. – The Kansas Commission on Veterans’ Affairs (KCVA) has gone live with Iron Data’s Intelligent Case Manager (ICM) solution. ICM provides the Commission with an integrated Veterans’ claim management system, allowing KCVA to spend more time assisting Veterans and performing outreach and less time recording and exchanging information.
ICM is a web-based solution specifically designed to efficiently manage all aspects of veterans’ benefits administration, from outreach activities and initial referral through claim submission, adjudication tracking, enrollment and benefits processing. The new system enables the Commission to increase efficiency with instant access to case information, the ability to generate pre-populated Federal and State VA forms, store documents electronically and generate accurate reports. ICM also enables KCVA to improve information sharing between State Field Offices and their Veteran Service Organization Partners and easily maintain veteran and their dependent’s information. With the new system and the centralized filing of claims any accredited veteran service representative authorized through the KCVA will have the same access and be able to assist the veteran. This portability allows the veteran to walk into any KCVA or KCVA grant participant’s office to file, submit documentation or get an update on their claims progress, resulting in increased support and access for the veteran.
The Commission wanted to partner with Iron Data for several reasons including 30+ years’ experience delivering benefits entitlement case management systems to clients such as the Social Security Administration (SSA), and offering a highly configurable, commercial off-the-shelf (COTS) solution that is easily adapted to meet KCVA’s changing needs, including ensuring the system remains current with Federal VA regulations and policy changes.
KCVA helps veterans and their families to improve the quality of their lives - from helping veterans to file claims for education, medical or other benefits, to assisting them in obtaining earned medals and military awards. State VSRs are available in strategic locations across Kansas or through grants provided to National Service Organizations, such as the American Legion, and Veterans of Foreign Wars.
About Iron Data
Iron Data is based in Washington, D.C., with seven offices and over 500 employees. Iron Data offers a comprehensive suite of solutions, called Intelligent Process Management, that assess, improve, manage and monitor challenging operational process issues for clients in two key verticals: public sector and transportation/ logistics. Iron Data’s case management solutions are used by roughly 50,000 users from the U.S. Social Security Administration (SSA) and 47 State Disability Determination Services users to process non-occupational SSA disability claims for roughly 80% of the approximately 4.2 million annual claims made nationally. Our solutions are also used to process Medicaid Disability claims for 15 states.
With 40 years of experience serving health and human services agencies, including the Department of Veterans Affairs, MicroPact understands the challenges related to entitlement benefits claims management. The Veterans' Benefits solution helps reduce adjudication times and accelerate the delivery of benefits.
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