MicroPact Blog

MicroPact 462 Symposium put all eyes on EEO issues

September 17, 2018 | Human CapitalEEOEvents

On Wednesday, September 5, attendees from more than 60 federal agencies and offices gathered at the 16th Annual 462 Symposium hosted by MicroPact. The theme of this year’s event, “Proactive Practices to Stay Ahead of EEO and HCM Issues,” inspired presentations and conversations that put the spotlight on a number of Equal Employment Opportunity (EEO) issues. 

EEO Issues Surrounding the Opioid Crisis

Stephanie Berger from the U.S. Department of Justice, Civil Rights Division, presented the keynote address, “The ADA and Today’s Opioid Crisis.” She explained that it is the position of the Equal Employment Opportunity Commission that addiction in general, and Opioid Use Disorder (OUD) in particular, is covered under Title 1 of the Americans with Disabilities Act.  For example, individuals prescribed medication to treat OUD cannot be discriminated against because of the medications they are taking—even if those medications are technically opioids as well.  She gave examples of discrimination against people in treatment or recovery from OUD. She also provided details of the outcomes of cases brought by the EEOC against organizations found to be discriminating—with penalties in the tens of thousands of dollars

EEO Issues Across the Organization

A dynamic panel discussion featured Heather Austin Jones from the U.S. Patent and Trademark Office, Kendrick T. Gibbs from the National Institutes of Health, and Trinette Smith representing the U.S. Securities and Exchange Commission. 

The panelists discussed how their respective offices address EEO Issues using an ecosystem of EEO-related systems. These include Labor Relations, Employee Relations, Reasonable Accommodation, and Alternative Dispute Resolution. Through the discussion, it emerged that there any many different ways to structure these various systems—whether they are housed in the same department or used by the same staff. Regardless, an investment in modern technology streamlines the process for staff members handling EEO issues, and provides greater transparency for employees who need to open and track an EEO complaint. It reduces paper-based and manual processes, while maintaining an archive of the documents and activities associated with a particular case. 

EEO Issues, ICOMPLAINTS, and entellitrak®

Dale Bird, EEO Product Manager for MicroPact, gave a sneak peek of the next generation of ICOMPLAINTS, the entellitrak-based ETK EEO solution. ETK EEO will incorporate all of the features that support Form 462 Reporting while giving users the flexibility and extensibility of the entellitrak platform.

Designed to support the specific workflows of associated with EEO issues, ETK EEO eliminates redundant data entry, gives users the option to edit as they go (instead of having to backtrack to add or change data), and locks in specific rules for 462 Reports to ensure a successful reporting season.  

The 462 Symposium gives attendees and MicroPact employees a chance to discuss ways to be proactive about EEO issues using the right processes and technology. From the broader societal issues impacting these agencies, such as the increase in Opioid Use Disorder, to the day to day challenges of having systems that don’t talk to each other, MicroPact understands the specific challenges facing people who work in this area. If you want to be part of the conversation, contact MicroPact today