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MicroPact Included in Two Gartner Hype Cycle Reports

Dedicated to Delivering Improved Collaboration and Governance Through Case Management Solutions

August 6, 2013 | Company NewsCase Management/BPMAnalysts

Herndon, Va., August 6, 2013 -- MicroPact, a leading provider of enterprise case management and business process management (BPM) software, announces it has been identified as a sample vendor in two recent Gartner Hype Cycle Reports: the “Hype Cycle for Smart Government, 2013(1)” and the “Hype Cycle for Governance, Risk and Compliance Technologies, 2013(2).” In both reports, MicroPact was named in the Cross Agency Case Management category.

“We consider this great validation of the direction in which we’ve taken our business,” stated Kris Collo, CEO, President and Founder of MicroPact. “To be recognized as both a governance, risk and compliance solution as well as a leading case management solution for a smarter government, we believe is a testament to our goal of helping agencies control and manage data for today’s knowledge worker. Being included in these reports reinforces our value in delivering solutions for tomorrow’s case management and business process management concerns.”

According to the Gartner reports “By making context-driven business intelligence and case analytics available at the user interface, these solutions enable government agencies to efficiently allocate limited resources by reducing program fraud and applying evidence-based practices to effectively manage the severity, duration and frequency of complex cases(1,2).”

To reduce program costs while improving service delivery and program outcomes, government agencies are increasingly turning to enterprise-grade, commercial off-the-shelf case management software solutions. entellitrak makes it possible for governments to get more value from their technology investments by using a single platform to optimize case management business processes across multiple programs and achieve an integrated view of constituent needs.

(1)Gartner, Inc. "Hype Cycle for Smart Government, 2013" by Rick Howard, Andrea Di Maio. July 22, 2013
(2)Gartner, Inc. "Hype Cycle for Governance, Risk and Compliance Technologies, 2013" by John A. Wheeler. July 24, 2013

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About MicroPact
MicroPact serves more than 200 federal agencies and organizations, as well as Fortune 500 companies, through the development of advanced Case Management and Business Process Management software. MicroPact’s open architecture, on-premises or cloud-based products can be implemented immediately and configured continuously, enabling customers to get to work quickly while keeping costs low. For more information, visit micropact.com.