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MicroPact Positioned as a Challenger in Gartner Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Challengers Positioning based on Completeness of Vision and Ability to Execute

November 7, 2016 | Company News

November 7, 2016, Herndon, VA – MicroPact, the global leader in Data-First™ case management and business process management (BPM) software, has been recognized as a Challenger in Gartner’s second Magic Quadrant for BPM-Platform-Based Case Management Frameworks.1

Case management frameworks (CMFs) are a new form of application software that shorten the time to solution for buyers by reducing the effort to design and implement a unique case management solution.

“We believe our movement into the Challenger’s Quadrant is a reflection of how well we’re executing on our strategy to become the leading supplier of case management and BPM technologies at all levels of government,” said Tom Sechler, CEO. “Last year’s MicroPact – Iron Data merger has enabled us be more responsive to market needs and to drive the technological direction of the case management market.”

MicroPact products evaluated in the report were the entellitrak base Case Management Framework v.3 and the enterprise case management framework v.1.2., which are available both on-premises, and in FedRAMPSM certified PaaS and SaaS hosted environments. The entellitrak platform offers more than 20 CMFs as well as fully integrated Document Management, Mobile, and Analytics modules.

“The demand for CMFs is expanding as organizations realize that technology designed to handle the unpredictable nature of casework can also suit domains where other technologies have failed,” said Michael Cerniglia, CTO. “However, casework is difficult to model, which is why it has taken so long for traditional BPM platforms to be able to accommodate it. The flexibility to support the dynamic nature of case management applications and frameworks must be built in to the core of the platform. entellitrak is purpose-built for casework, we have been perfecting the platform for more than a decade and continue to enhance the platform with features to support the ever changing demands of casework.”

About entellitrak

entellitrak is a unified platform for case management and business process management. Whether based on-premises or in the cloud, its Data-First™ approach allows it to be implemented immediately and configured continuously, enabling customers to get to work quickly while keeping costs low. 

About MicroPact

For nearly four decades, MicroPact has focused on engineering commercial off the shelf (COTS) solutions for U.S. Government agencies and Fortune 500 corporations. Today MicroPact solutions serve 98% of U.S. states, 97% of federal agencies with 500 or more employees, and enjoy a 97% annual renewal rate. 

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner, Magic Quadrant for BPM-Platform-Based Case Management Frameworks, Rob Dunie, Janelle B. Hill, October 24, 2016

Bob Ragsdale
VP, Marketing