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MicroPact Positioned as a Niche Player in Gartner Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Evaluation Based on Completeness of Vision and Ability to Execute

March 16, 2015 | Company NewsCase Management/BPM

March 16, 2015, Herndon, VA – MicroPact Inc., the global leader in Data-First™ Case Management and Business Process Management (BPM) software, has been recognized as a Niche Player in Gartner’s first-ever Magic Quadrant for BPM-Platform-Based Case Management Frameworks1.

Case Management Frameworks (CMFs) are configurable “apps” that embed “best practices” and architectural patterns in order to accelerate the delivery of case management solutions tailored to an enterprise’s unique needs.

“The formative years of MicroPact were spent focusing on the needs of the federal Government, so much so that we now serve 97 percent of federal agencies with more than 500 employees with our solutions,“ said Kris Collo, President, CEO and Founder of MicroPact. “I believe being recognized as a Niche Player is an excellent reflection of how effective MicroPact has been in serving the unique needs of public sector organizations.”

MicroPact’s entellitrak platform provides comprehensive solutions to enterprise customers within the federal, state and commercial markets. entellitrak’s fully integrated Document Management, Mobile, Natural language Analytics, escan, and efile modules provide intelligent on-ramps and off-ramps for knowledge workers so that they can manage the myriad of data types.

“entellitrak was purpose built to handle the complexities of case handling while securing user data. The platform gives organizations the flexibility to commence development initiatives from a variety of starting points,” said Michael Cerniglia, Chief Technology Officer of MicroPact. “In addition to the core Case Management framework, entellitrak offers more than 20 frequently repeated, pre-configured applications such as claims and appeals management, program integrity, human capital management, and labor relations. All MicroPact hosted products meet the federal government’s stringent FedRAMP℠ requirements.”

FedRAMP, which provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud-based services and products, was developed in collaboration with the National Institute of Standards and Technology (NIST), the General Services Administration (GSA), the Department of Defense (DOD), and the Department of Homeland Security (DHS).

Commercial customers can be assured that, in accordance with NIST guidelines, MicroPact’s entire cloud service is built using a security centric model. This model includes constant evaluation to quickly and cost-effectively deliver the most secure solutions possible in the cloud.


1 Gartner, Magic Quadrant for BPM-Platform-Based Case Management Frameworks, Janelle B. Hill, Kenneth Chin, Rob Dunie, March 12, 2015

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About entellitrak

entellitrak is a unified platform for Case Management and Business Process Management. Whether based on-premises or in the cloud, its Data-First™ approach allows it to be implemented immediately and configured continuously, enabling customers to get to work quickly while keeping costs low.

About MicroPact

For nearly two decades, MicroPact has focused on engineering web-based, commercial off the shelf (COTS) solutions for US Government agencies and Fortune 500 corporations. Today MicroPact solutions serve 97% of federal agencies with 500 or more employees, and enjoy a 97% annual renewal rate.