MicroPact Blog

The Passion and Technology That’s Transforming Government

Kris Collo's avatar

By: Kris Collo

February 22, 2019 | Case Management/BPM

Front and center on the MicroPact homepage is the phrase, “The Passion and Technology That's Transforming Government.” I love that description of who we are and what we do. Let’s take a closer look at what it really means to me.


Intense, driving, or overmastering feeling or conviction. Synonyms include fervor, ardor, enthusiasm, and zeal.

It’s easy to be intense and enthusiastic when you know what you do makes a difference. MicroPact team members have a driving conviction that the software we deliver makes government work better for everyone. For example, we provide software that helps Equal Employment Opportunity professionals fight discrimination. Our Health, Human Services, and Benefits solutions enable agencies to deliver services and benefits. We help law enforcement agencies fight crime, and we help regulatory agencies keep us safe. Supporting those kinds of missions is more than enough to keep us engaged and inspired. We have a common focus and work together to make these things possible, which makes MicroPact a great place to work.


1) The practical application of knowledge especially in a particular area. 2) A manner of accomplishing a task especially using technical processes, methods, or knowledge.

No one is better positioned to apply practical knowledge than the experts at MicroPact. Our team members bring years of hands-on experience to help us understand what our customers need in order to accomplish their tasks. For example, our Courts Management solutions are driven by individuals with a background in court administration. Our Justice and Law Enforcement team has a combined 120 years of experience on the front line.


Changing in composition or structure; Changing in character or condition.

With MicroPact, government agencies are changing the structure of their case management systems, and getting them into a more efficient condition than ever before. The transformation is spreading:

  • Our software helps state and federal agencies oversee millions of licensees across hundreds of industries and professions.  
  • Our software administers over $10 billion annually in Health, Human Services, and Benefits claims.
  • Our EEO software process 90% of Federal EEO claims.
  • Our court suite helps administer justice, including half of the county courts in the state of Georgia

When I look at the definitions above, and then consider what we do, I think “The Passion and Technology That’s Transforming Government” means that MicroPact has intense conviction and enthusiasm for changing the very structure of government administration—and we do this through the practical application of our knowledge and the processes we deploy to help government agencies accomplish their tasks.

That sounds right to me, and I couldn’t be prouder.

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About the Author

Kris Collo is an experienced entrepreneur who founded MicroPact in 1997 at the age of 21, bootstrapping the company into its position as the global leader of Data-First™ Case Management and Business Process Management (BPM) software solutions. In his limited spare time, Kris enjoys golf and spending time with his children.