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U.S. Government Accountability Office Selects entellitrak® to Support Criminal Investigations

MicroPact Delivers Case Management Solution to Agency’s Forensic Audits and Investigative Services Team

September 4, 2014 | Company NewsFederal Solutions

September 4, 2014, Washington, DC – The U.S. Government Accountability Office (GAO) has selected MicroPact Inc., the global leader in Data-First™ Case Management and Business Process Management (BPM) software, to deploy entellitrak as the Criminal Investigative Case Management Platform for the Forensic Audits and Investigative Service (FAIS).

GAO’s FAIS provides the U.S. Congress with high-quality forensic audits and investigations of fraud, waste, and abuse, as well as other special investigations and security and vulnerability assessments for federal agencies including the Internal Revenue Service, the Centers for Medicare and Medicaid Services, the Department of Veteran Affairs and the Department of Homeland Security.

FAIS will use entellitrak to deploy an enterprise solution to track criminal and civil investigations regarding the illegal or inappropriate receipt, disbursement, and use of public funds. FAIS routinely conducts interviews, document reviews, undercover operations, vulnerability assessments, and similar investigative work as part of its mission. The implementation of the system will standardize the investigative process and provide transparency and support to FAIS and GAO. Additionally, the system will assist GAO in resource management, quality assurance, and executive decision-making.

“MicroPact’s entellitrak platform continues to set the standard for federal agencies tasked with investigating criminal and civil cases,” said Kris Collo, Founder, President & CEO of MicroPact. “Investigations are complex and rarely move through a system in a predictable pattern. Because of this, case management solutions that can dynamically adapt to emerging information and conditions better serve agencies than more traditional rigid process-centric systems.”

The entellitrak platform, which takes a Data-First™ approach to dynamic case management in order to ensure all that vital information is at the center of the system, is currently deployed as a Program Integrity and Investigation case management solution by more than 30 federal agencies.

About MicroPact:

MicroPact’s entellitrak takes a Data-First™ approach to Case Management and Business Process Management and is available with fully integrated Document Management, Natural Language Analytics, and Mobile Modules. Whether based on-premises or in the cloud, entellitrak can be implemented immediately and configured continuously, enabling customers to get to work quickly while keeping costs low. More than 200 federal agencies and organizations, as well as Fortune 500 companies entrust their critical operations to entellitrak.

Tyler Technologies is the largest and most established provider of integrated software and technology services focused on the public sector

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