Health, Human Services and Benefits

Facilitating Benefits and Services for Deserving Individuals

Rob Finlayson Business Development Executive

Thank you for visiting my page. As you explore the content below, my hope is that you will gain some insights and learn something new about the MicroPact Health, Human Services, and Benefits offerings. Please reach out if you have any questions, or if you want to learn more. My contact details are just below my photo, or you can simply fill out the form below.

Case Studies, Articles, and Resources


Effective Delivery of Child and Family Services Requires an Integrated, Holistic View

A single family might need services from a variety of agencies. To get the best outcomes, it takes a two-generation approach that uses technology to see the big picture—without leaving anybody behind.


10 Simple Tips for Evaluating Medicaid Modular Solution Vendors

How do agencies know who to trust to provide modular solutions for Medicaid Modernization projects? Stephanie Kuhnel, VP of MicroPact’s Health, Human Services, and Benefits Portfolio, provides 10 criteria for evaluating vendors. 


Filling the Gaps in Medicaid Modularity

As states advance from module definition to procurement to implementation, it’s becoming clear that niche programs with special eligibility and service requirements are often outliers on the MES roadmap. MicroPact is ideally suited to fill these gaps.

Enterprise Capabilities

Health, Human Services, and Benefits

Learn how entellitrak solutions enable agencies to stay current with the complex, ever-evolving rules, regulations, and standards that drive public health programs.


Invest Now in Medicaid Program Integrity

Entitlement programs such as Medicaid are vulnerable to fraud, waste, and abuse. However, when agencies work together using the latest program integrity technology, they can recover millions of dollars.


Medicaid Modularity Incentives Favor Configuration Over Customization

Updated rules and incentives have opened the door for states to seek out IT solutions that are more nimble and interoperable.

Rob Finlayson is a Business Development Executive at MicroPact, and formerly the Inspector General for the Georgia Department of Community Health. Rob has 26 years of experience in government health and human services programs oversight and law enforcement. Executive experience in the administration and investigation of federal and state public assistance programs including Medicaid, Food Stamps (SNAP), cash assistance, and Child Care. In depth knowledge of all federal rules and regulations applicable to public assistance programs and related agencies that administer such programs.

Questions? Connect with Rob

From benefits administration to appeals to program integrity, MicroPact’s COTS case management solutions support the complex needs of both agencies and the beneficiaries who rely on them.