More And More Work These Days Is Casework. How Well Do Your Applications Handle This Kind Of Nonlinear Work?
In casework, finding a resolution has little to do with the steps in a given process toward case resolution, which may or may not be relevant, given the data in a case.
In short: what matters is getting work done, not how it gets done.
This research report from CITO Research contrasts a process-first approach to application design with a data-first approach to application design, and finds that the data-first approach:
- Accelerates application design
- Increases the likelihood of application adoption by end-users
- Leads to more effective applications
Fill out the form to the right to download this research report, and find out why most businesses will benefit from a data-first approach to application design - and the inherent risks in relying on an approach too heavily based on process.