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More And More Work These Days Is Casework. How Well Do Your Applications Handle This Kind Of Nonlinear Work?

In casework, finding a resolution has little to do with the steps in a given process toward case resolution, which may or may not be relevant, given the data in a case.

In short: what matters is getting work done, not how it gets done.

This research report from CITO Research contrasts a process-first approach to application design with a data-first approach to application design, and finds that the data-first approach:

  • Accelerates application design
  • Increases the likelihood of application adoption by end-users
  • Leads to more effective applications

Fill out the form to the right to download this research report, and find out why most businesses will benefit from a data-first approach to application design - and the inherent risks in relying on an approach too heavily based on process.

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