United States Department of Agriculture (USDA) Case Study

MicroPact Helps the USDA Improve Case and Data Management

In 2004, the USDA implemented MicroPact’s icomplaints system to improve how Equal Employment Opportunity (EEO) complaint cases were managed. And subsequently, the USDA migrated other EEO related processes over to entellitrak solutions: Civil Rights (CR) and Alternative Dispute Resolution (ADR). These systems:

• Make it easy to electronically capture data  in one place
• Connect information from multiple sources
• Reduce paperwork and files

Download the case study, and read more about how the USDA is successfully using entellitrak systems.