Appeals Case Management
Powered by: entellitrak
Unlimited Types of Appeals. One Configurable Platform.
Effectively tracking appeals case data is critical to ensuring that every person in the process can access the necessary information.
An effective appeals process requires a dynamic case management solution that is able to accommodate standard elements while adapting to and managing the unique requirements and protocols of your organization. While every appeals process is different, they are all driven by specific events and they rely on accurate collection of important data.
Every appeal includes an appellant, an issue or problem that requires resolution, and a basis or guideline against which the appeal is made. There is often a detailed investigation and a formal review process — all conducted by professionals who require timely and accurate data — before an appeal is handed off to a judge or board to render a decision.
Flexible to Meet Your Organization's Needs
As an enterprise case management and business process management (BPM) platform, entellitrak can be configured to support all types of appeals processes and can be tailored to match specific agency, regulatory, and business requirements. entellitrak appeals solutions are used by major federal agencies and private companies to manage a broad range of appeals including those associated with health insurance, workers' compensation, land use, and labor relations.
Capture and Manage Detailed Information
Case files, dockets, email messages, faxes, official forms, audio and video files, legal filings, objective input from experts, and related metrics typify the information that may be captured.
Video Case Study: MicroPact partner Visionary Integration Professionals Launches entellitrak-based Mission Critical Appeals Solution for the CA Department of Social Services
Visionary Integration Professionals (VIP), in partnership with the California Department of Social Services (CDSS) State Hearing Division (SHD) and the California Office of System Integration (OSI), announced the successful launch of a new statewide Appeals Case Management System (ACMS). Learn More >
Customers using MicroPact's Appeals Case Management Solution Include:
Department of Labor (DOL)
U.S. Department of Agriculture (USDA)
Request a Demo of Appeals Case Management.
How did we come to serve 98% of U.S. states and 97% of federal organizations with case management and BPM solutions? By helping people like you. Please complete the form below to initiate the scheduling process.