Background Investigation

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Background Investigation Software

An investigative case management system is crucial to your Personnel Security and Suitability program.

A Background Investigation software solution plays a critical role in the larger Personnel Security and Suitability process, which also includes adjudication, evaluation, analytics, and even invoicing. Personnel Security and Suitability programs determine the fitness of individuals to hold certain roles. This is particularly important for government agencies whose employees hold public trust positions.

An entellitrak-based investigative case management system provides a full range of capabilities and flexibility. It lets you configure and connect systems in a way that best suits your agency’s needs. Whether you want to deploy a single component such as Background Investigation, or you need an end-to-end Personnel Security and Suitability solution, entellitrak allows you to take the approach that is right for you. Key processes include:

  • Waiver adjudication
  • Background investigation adjudication
  • Clearance adjudication
  • Reinvestigation
  • Suitability
  • Reciprocity adjudication


Personnel Security and Suitability Systems

A MicroPact Personnel Security and Suitability System streamlines background investigations and adjudications.

Investigative Case Management System

Personnel Security and Suitability gets more complex as levels of classification, qualification, sensitivity, and risk rise. An entellitrak-based investigative case management system can be configured to add rules or additional processes to accommodate clearances and other higher security levels that may add layers to the investigative process.

The entellitrak platform captures all relevant data elements, using a business process tracking solution to create a personnel security folder for each candidate. Once established, the security folder enables personnel security managers to track and report on:

  • All structured data elements (forms)
  • Unstructured data (documents, images, audio, video, etc.)
  • Processes
  • Completed Background Investigation cases

Case Study

Nuclear Regulatory Commission Background Investigations

MicroPact Global Alliance partner Chainbridge Solutions streamlined the Nuclear Regulatory Commission’s onboarding process by implementing the entellitrak-based Personnel Security Adjudications Tracking System (PSATS).

Flexible Background Investigation Software

Effective Background Investigation software ensures that candidates are properly vetted as suitable for employment. It also determines which facilities, automated systems, and information the person can access. It is a complex process that requires tracking of many different elements.

To be effective, the BI process has to be thorough, but it also has to be fast. entellitrak provides a case management system for BI that promotes comprehensive inquiry while automating and streamlining the process. It also provides accurate tracking, in real time and historically, to help you meet reporting and accountability requirements.

Typical elements of a Background Investigation include:

  • Past employment
  • Outside activities
  • Legal issues
  • Security clearances
  • Personal associations

Data Sheet

Background Investigation Data Sheet

Learn how entellitrak supports all aspects of the BI process.

Customers using MicroPact's Background Investigation Solution Include:

Department of Justice (DOJ)

Federal Deposit Insurance Corporation (FDIC)

United States Agency for International Development (USAID)

Nuclear Regulatory Commission (NRC)

General Services Administration (GSA)

Request a Demo of Background Investigation.

How did we come to serve 98% of U.S. states and 97% of federal organizations with case management and BPM solutions? By helping people like you. Please complete the form below to initiate the scheduling process.