Health, Human Services, and Benefits

MicroPact solutions address health, human services, and benefits programs including Medicaid modernization.

Appeals Case Management

Government agencies use entellitrak as their appeals case management system to effectively track appeals case data and ensure every person in the process has access to the information. It manages a range of appeals including healthcare, workers’ compensation, land use, and labor relations — and can be tailored to match agency, regulatory, and business requirements.

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Disability Case Management

Track disability cases from receipt through adjudication to disposition, ensuring that claims are processed accurately and efficiently the first time.

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Inspector General Audits

entellitrak supports the many facets of an Inspector General Audit (IGA) program, including reviewing plans, reports, and programs for conformance with various laws. Using entellitrak-based audit management software, agencies can provide an exceptional level of accountability and transparency to legislators, oversight bodies and others charged with governance and the public.  

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Inspector General Investigations

The entellitrak-based Inspector General investigation case management software adheres to the complex rules and regulations that drive Inspector General (IG) investigation process. This includes inquiries, policies, and procedures. It facilitates rapid and accurate investigations by single inspectors, division supervisors, and enterprise program managers.

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Medical Marijuana Regulation

The proliferation of state laws governing medical marijuana use has created the need for systems to manage patient and other stakeholder registries. Regulators need dynamic software that is tailored to this unique regulatory challenge and diverse set of participants.

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Self-Directed Benefits

Secure, flexible, web-based software specifically designed to support the needs of both participants and administrators of self-directed benefits programs for individuals with disabilities.

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Veterans' Benefits

With 40 years of experience serving health and human services agencies, including the Department of Veterans Affairs, MicroPact understands the challenges related to entitlement benefits claims management. The Veterans' Benefits solution helps reduce adjudication times and accelerate the delivery of benefits.

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Vocational Rehabilitation

Efficient across the board. MicroPact's Vocational Rehabilitation software streamlines services administration, and resources, so organizations can focus fully on helping disabled citizens become more independent.

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White Paper

FAQ: Frequently Asked Questions About Case Management in the Enterprise

Download this paper to learn why case management is becoming an increasingly important tool in today's work environment, as well as what to look for in an enterprise platform.

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How did we come to serve 98% of U.S. states and 97% of federal organizations with case management and BPM solutions? By helping people like you. Please complete the form below to initiate the scheduling process.