Human Capital Management

Handle all of your Human Capital Management processes with solutions from MicroPact.

Alternative Dispute Resolution

Achieving a mutually agreeable outcome — at the lowest possible level, cost, and time investment — is crucial for complex ADR cases. entellitrak helps organizations streamline, track, and manage the resolution of workplace dispute proceedings both in real time and historically, which is crucial as agencies strive to meet strict reporting and accountability standards.

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Appeals Case Management

Effectively tracking appeals case data is critical to ensuring that every person in the process can access the necessary information. entellitrak is used by major federal agencies and private companies to manage a range of appeals, including healthcare, workers’ compensation, land use, and labor relations — and can be tailored to match agency, regulatory, and business requirements.

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Background Investigation

While conducting background investigations, organizations must accurately track all elements to ensure that candidates are properly vetted — and to determine which facilities, systems, and information they can access. entellitrak meets strict reporting and accountability standards, and facilitates the case investigator’s job by managing all data elements and creating a secure personnel folder for each candidate.

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Civil Rights Case Processing

Successfully adhering to complicated civil rights guidelines requires an enterprise solution that streamlines the management of all case data elements and forms, discovery requirements, wordy decisions, and various appeal avenues. entellitrak gives EEO employees the tools needed to effectively create, track, maintain and manage civil rights cases — from initiation through resolution.

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EEO Case Management

In the face of evolving federal labor law, achieving and maintaining annual compliance with Equal Employment Opportunity regulations and reporting requirements can be a monumental challenge. MicroPact’s EEO case management solution was developed specifically to manage the EEO process and generate the Form 462 annual report.

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Ethics Management

Ethics management programs require a software solution that consolidates reporting requirements, streamlines the filing process, and reduces staff resources. entellitrak automates the preparation, review, and filing of annual financial disclosure and ethics training reports; identifies all reportable financial information; flags missing or incorrect data; and prepopulates reports with prior information — reducing errors and increasing accuracy.

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General Counsel

To efficiently guide General Counsel (GC) legal cases from inception through completion, organizations require a case management platform designed to streamline data collection and adhere to strict rules and regulations. entellitrak enables GC teams to effectively gather, track, and process detailed legal procedures while dramatically reducing paperwork, automating workflows, and centralizing case information.

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Human Resources

Successfully managing employee information requires tremendous attention to detail. Organizations can improve the flow of personnel data using the entellitrak HR application accelerator, which provides one-screen access to all information relating to any employee — from onboarding to performance reviews to separation. Securely managing all personally identifiable information, entellitrak is federally accredited and secure with C&A based on NIST 800-53, DIACAP and DCID 6/3.

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Labor Relations

The monetary damages that can accrue from the improper handling of a labor-related case can be substantial. Successfully administering a detailed labor relations program requires the entellitrak Labor Relations application accelerator, a dynamic case management system that connects employees and their labor unions with members of the management team — facilitating communication and ensuring that the interests of all parties are protected.

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Reasonable Accommodation

Reasonable Accommodation (RA) cases can be complex, requiring extensive personnel and financial resources, and often including a vast document repository. The entellitrak RA application accelerator manages the rules and regulations that guide RA policies and procedures, quickly and accurately tracking all case details — including requests and accommodations provided; supervisor evaluations; medical record requests, receptions, and reviews; disability findings; and decision appeals.

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Workers' Compensation

Complex Workers' Compensation (WC) claims require a case management system that unites structured and unstructured data into a single case folder. entellitrak enables public and private organizations to receive, track and process a wide variety of WC claims — including work-related injury, occupational disease, and workplace-incurred fatality — and can be configured for specific agency, regulatory, and business requirements.

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White Paper

FAQ: Frequently Asked Questions About Case Management in the Enterprise

Download this paper to learn why case management is becoming an increasingly important tool in today's work environment, as well as what to look for in an enterprise platform.

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